Seasonal Retail Sales Associate (Part-Time)

About the role

Working at Cheekwood Estate & Gardens offers the opportunity to work for one of Nashville’s most beautiful places. Formerly the home of Mabel and Leslie Cheek, Cheekwood now serves the public as a botanical garden, arboretum, and museum with period rooms and art galleries. Employees can explore a wide range of roles suited to their skills and interests—whether in horticulture, art curation, historical preservation, or other career paths—and thrive in a supportive environment that fosters personal and professional growth amid picturesque surroundings.

Responsibilities

• Customer Service: Welcomes visitors as a Cheekwood representative. Provides a friendly attitude, excellent service, product information, and active upselling to meet store goals.
• Sales Floor Engagement: Maintains an active presence on the sales floor. Engages customers multiple times during their visit to drive sales, prevent loss, and keep the store tidy.
• Operations & POS: Operates the Point of Sale computer system to complete sales, returns, and transactions. Tracks daily financial goals and key performance indicators (KPIs).
• Closing Procedures: Responsible for executing nightly closing procedures within the Holiday Shop and Garden Shop.
• Inventory Management: Stocks merchandise according to store and visual merchandising standards, and replenishes bags, tissue, and bubble wrap.

Requirements

• Customer service experience is required; retail experience is preferred.
• Must be comfortable managing store operations independently during peak times, including opening and closing solo.
• Flexible evening schedule; ability to work 2‑5 shifts or 16–30 hours per week, including nights and weekends.
• Must be fully available for the entire holiday season (November 16, 2026 – January 3, 2027).
• Willingness to walk and stand for long periods.

Skills

• Knowledge of merchandise and ability to upsell.
• Pleasant, service‑oriented demeanor.
• Ability to remain productive and motivated while working alone.

Benefits

• Cheekwood membership providing unlimited admission during regular Garden hours and a limited number of free tickets to special events.
• Discounts on classes, ticketed events, and Gift Shop purchases.
• Reciprocal admission to more than 300 gardens via the American Horticultural Society.
• Free general admission to many local cultural, historical, and art institutions through the employee admission program.

Schedule

The Garden Gift Shop and Mansion Gift Shop operate 9 am–4 pm. During Holiday Lights (November 16, 2026 – January 3, 2027) the Holiday Shop is open 9 am–4 pm and additionally 4 pm–10 pm. Employees must be available for flexible evening shifts, working 2‑5 shifts or 16‑30 hours per week, including nights and weekends, for the full holiday season.