Seasonal Retail Sales Associate (Early Morning) - Phoenix Premium

About the role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

Responsibilities

• Treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Requirements

We are looking for individuals who are passionate about retail and thrive in a fast-paced environment. A good communicator with the ability to effectively interact with customers and your team to meet goals is essential. A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required, is also important. Ability to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts is necessary. Knowledge of retail technology and the ability to maneuver around the sales floor, stockroom and office and lift up to 30 lbs. is beneficial.

Qualifications

A high school diploma or equivalent is required. Prior retail experience is preferred, but not mandatory. Strong communication skills and a positive attitude are essential. Proficiency in Microsoft Office is helpful.

Skills

Excellent customer service skills.

Benefits

One of the most competitive Paid Time Off plans in the industry.

Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.

Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.

Employee stock purchase plan.

Medical, dental, vision and life insurance.