Seasonal Retail Sales Associate - Phoenix Premium

About the role

As a Brand Associate, you're an integral part of our team and bring our brand to life for our customers. You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You're an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach.

Responsibilities

• Treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Requirements

We are looking for individuals who are passionate about retail and thrive in a fast-paced environment. You should be a good communicator with the ability to effectively interact with customers and your team to meet goals. You should be a problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required. You should agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. You should be able to utilize retail technology and able to maneuver around the sales floor, stockroom and office and lift up to 30 lbs.

Qualifications

A good communicator with the ability to effectively interact with customers and your team to meet goals. A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. Passionate about retail and thrive in a fast-paced environment. A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required. Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. Able to utilize retail technology. Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Skills

Able to utilize retail technology. Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Benefits

One of the most competitive Paid Time Off plans in the industry.
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.
Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
Employee stock purchase plan.
Medical, dental, vision and life insurance.
See more of the benefits we offer.

Pay

Gap Inc. is an equal opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, qualifying disability, veteran’s status, or any other characteristic protected by Federal and State Law. Additionally, the above position is posted in accordance with the Gila River Indian Community Ordinance GR-02-09. Native Americans receive preference in hiring for this position.

Schedule

Ineligible for shift differential.