Seasonal Retail FJ Commission Associate - Grand Central Mall

About the role

The Seasonal Retail Fine Jewelry Commission Associate in Fine Jewelry's role is important to ensure that we have plenty of hands-on deck to serve our customers in fine jewelry during the busy holiday peak! Bring your skills with the fundamentals of jewelry professionalism and let them work for you at JCPenney! You can get to know the products and help educate the customer on how your merchandise can enrich their lives. JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.

Responsibilities

• Educates customers – helps them understand how merchandise works or how it is best used.
• Assists customers – seeks out customers, listens, helps, educates, and makes them want to return.
• Maintains product presentation – continually improves how merchandise is displayed after customer interaction.
• Replenishes products – monitors stock levels and ensures customers have the styles and sizes they need.

Skills

• Results: Solve problems and make smart decisions that drive sales, profit, or customer service; execute work efficiently and effectively; inspire strong performance in yourself and others.
• Ownership: Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes.
• Intensity: Proactively find ways to improve the customer experience; show confidence and courage to do what is right; act with energy and urgency.

Benefits

• Competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match.
• Associate discount on JCPenney merchandise for all eligible associates.
• Eligible associates for paid vacation (MTO) also receive eight paid holidays during the calendar year.
• Store hourly associates scheduled to work on a designated holiday receive additional compensation.

Pay

Competitive wage of USD $12.00 per hour. In addition, this position offers 1% commission on sales of qualified merchandise and a 10% commission for Service and Care plans.