Seasonal Retail FJ Commission Associate - Southcenter Mall

About the role

The Seasonal Retail Fine Jewelry Commission Associate in Fine Jewelry's role is important to ensure that we have plenty of hands-on deck to serve our customers in fine jewelry during the busy holiday peak! Bring your skills with the fundamentals of jewelry professionalism and let them work for you at JCPenney! You can get to know the products and help educate the customer on how your merchandise can enrich their lives.

Responsibilities

• Educates customers. Your merchandise can get complicated, and customers need your help in understanding how things work or how they are best used. You love teaching them these things and seeing that smile on their face!
• Assists customers - You seek out customers and do whatever you can to make their experience great. You listen, you help, you educate, and you make them want to come back!
• Maintains product presentation - You are always making improvements to how the merchandise is displayed after the customer has taken time to explore all our great products!
• Replenishes products - You have your finger on the pulse of the customer; you know when merchandise is getting low, and you know just where to get more to ensure all our customers have the styles and sizes they need!

Qualifications

• Results: Solve problems and make smart decisions that drive sales, profit, or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
• Ownership: Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes
• Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what is right; act with energy and urgency

Benefits

• 1% commission on sales of qualified merchandise
• 10% commission for Service and Care plans
• Competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match
• Associate discount on JCPenney merchandise
• Eligible for eight paid holidays during the calendar year (if eligible for paid vacation/MTO)
• Additional compensation for working designated holidays

Pay

Pay range: $21.75 per hour