Jobs · Customer Service · Florida

Seasonal Retail Consultant | Aesop Aventura | Part Time

Aesop · Miami, FL · 2 mo ago
Customer Service$20/hrPart-time

About the role

Aēsop® is part of the L'Oréal Groupe, home to 37 global brands including Kiehl’s, Lancôme, SkinCeuticals, Nyx, YSL and L'Oréal Paris, offering wide-ranging opportunities for long-term career growth. We are committed to building a more sustainable and inclusive society and are a certified B Corp. As a Seasonal Retail Consultant, you will introduce and sell our products through genuine and personalized conversations, contributing to a dynamic retail environment.

Responsibilities

  • Connect with customers and understand their needs through storytelling and personalized engagement
  • Craft exceptional and personalized customer journeys, from warm welcome to thoughtful product demonstrations and regimen building
  • Confidently lead customers to the sink/fragrance area, demonstrating recommended products on the customer’s hand
  • Ensure a memorable customer departure by building lasting relationships, offering full regimens or samples, and inviting customers to return
  • Embody Aesop's values in all actions and seek support for continuous improvement
  • Adhere to Aesop’s grooming guidelines and uphold retail standards, ensuring the "five senses" experience is consistently delivered
  • Complete stock, inventory, and store presentation tasks diligently

Requirements

  • Experience working as part of a customer-focused team, ideally within retail or hospitality
  • A keen eye for detail in selling and delivering tailored experiences
  • A merchant mindset, both customer-focused and commercially driven
  • Exceptional verbal and written communication skills, with confidence in tactile product demonstrations
  • A deep passion for selling premium products and an excitement for Aesop's offerings, including skincare and fragrance
  • Ability to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis

Schedule

This is a contract position with an end date of January 16, 2027. Candidates must be available between November 1 and January 16, 2027. Vacation will not be accommodated during this time. Full availability will be required during specific weekend dates.

Benefits

  • Generous product discount

Pay

Hourly rate of $20.00

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