Seasonal Retail Associate

About evo

evo’s purpose is to make life better by building community and igniting the adventurous spirit that lives within us all. evo is a leading multi-channel retail brand at the intersection of community, commerce, action sports, and the outdoor lifestyle. The company is defined by a distinctly curated product assortment and a creative approach to crafting highly differentiated customer experiences. Success is measured by balancing three goals: building an iconic brand and business, creating an extraordinary place and path for employees, and leveraging success to give back by empowering underprivileged children.

About the Role

As a Retail Associate, you will play a crucial role in creating exceptional experiences for customers. You will warmly greet and assist customers, provide product recommendations, and maintain a clean and organized store environment. This role is essential in delivering outstanding service and representing evo.

Responsibilities

• Create positive and memorable customer interactions, including providing lessons in product use when applicable.
• Warmly greet customers, provide prompt assistance, and offer product recommendations.
• Maintain clean, organized, and visually appealing customer-facing environments.
• Operate cash registers and process customer payments.
• Efficiently handle will-call orders and manage customer waitlists, communicating estimated wait times.
• Execute store operations tasks, including inventory receiving and processing, ship-from-store, and product restocking.
• Develop technical product knowledge and educate customers about product features to help them choose the best gear for their adventures.
• Perform other duties as assigned.

Requirements

• Previous experience in the retail industry is a plus but not mandatory.
• Willingness to learn about the products and services offered.
• Adaptability, attention to detail, cash handling, communication, conflict resolution, customer service, inventory management, multitasking, product knowledge, and teamwork.
• Embodies, honors, and lives evo’s core values: The Great 8.
• Experience with Point of Sale (POS) systems is preferred but not required.

Benefits

• Sick leave.
• 40 hours of paid volunteer time off.
• Employee discount and access to pro deals on most products sold.
• Opportunities for time together outside, volunteer activities, community events, and ride days.
• Flexible work schedules.
• Career pathing, leadership development, network development, training, and performance feedback.

Note: Availability of benefits and perks may vary based on location, tenure, and employment type. The company reserves the right to alter these benefits at any time.

Pay

The base wage for this role ranges from $19.29 to $20.13 per hour, depending on skills and experience. Internal pay equity is also considered. While the full range is listed, hiring typically occurs below the top of the range to allow for professional and financial growth.

Culture

evo is committed to building and nurturing a culture where equity, inclusivity, and compassion are inherent. The company values the uniqueness of individual experiences and the power of diverse ideas and opinions. Guided by its mission to promote more inclusive outdoor spaces, evo strives to develop a team representative of the community it aims to build. evo is an equal opportunity employer and recruits, selects, trains, and promotes employees without regard to sex, sexual orientation, race, religion, marital or military status, age, national origin, disability, genetic information, gender identity, political ideology, or any other basis prohibited by law.