Seasonal Restaurant Host, Bergdorf Goodman
Who We Are: A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 57th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.
About the role
As the Host, you will be the first point of contact for guests at the Bergdorf Goodman Restaurant and play a key role in setting the tone for an exceptional dining experience. This position requires a polished, welcoming presence and the ability to manage reservations, guest flow, and seating with grace and efficiency in a luxury dining environment.
Responsibilities
- Greet all guests warmly and professionally upon arrival, reflecting the Bergdorf Goodman brand and service standards
- Manage reservations, waitlists, and guest seating to ensure optimal dining flow
- Communicate effectively with servers, managers, and kitchen staff regarding table status and guest needs
- Maintain an organized and elegant host stand and entrance area
- Accommodate special guest requests whenever possible with discretion and professionalism
- Monitor dining room activity to ensure guest comfort and service efficiency
- Answer phone calls, manage inquiries, and provide accurate wait-time information
- Support opening and closing duties as assigned
Requirements
- Previous hostess or front-of-house experience preferred; luxury or fine dining experience a plus
- Strong interpersonal and communication skills
- Excellent organizational skills and