Seasonal Resident Engagement Specialist

We need to output HTML fragment with sections: About the role? Actually we need to use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only sections that have real specific content. The posting includes "Who We Are" (company description) and "The Resident Engagement Specialist plays a critical role..." (description). Then "What You'll Do:" with bullet-like lines. Then "Key Experience We're Looking For:" with bullet-like lines. Then "Who You Are:" with bullet-like lines. Then some company culture statements. Also mention AI usage etc. We need to remove boilerplate like cookie/navigation/legal/EEO etc. There's none. Also need to not repeat job title as heading. The job title is "Resident Engagement Specialist". Not to use as heading. We need to decide sections: About the role (maybe combine Who We Are and role description). Responsibilities (What You'll Do). Requirements/Qualifications (Key Experience We're Looking For). Skills (Who You Are). Benefits, Pay, Schedule: none present, so omit. We need to use

for each section heading. Use

• for any list of duties/requirements/benefits. Use

  for prose. We must preserve all substantive information, not invent or summarize away detail. So we need to keep the details exactly as given, but we can format into HTML. We need to avoid filler like "commensurate with experience" etc. Not present. We need to output only HTML fragment, no /, no markdown fences. Let's extract content: Who We Are: Novir is an emerging diagnostic biotechnology company with an unmatched team of professionals and trusted partners delivering smart, fast and flexible testing solutions supported by reliable, cost-effective screening products and best-in-class technology. Our Values Care for Tomorrow. Create a lasting, positive difference in the lives of others. Serve people with compassion and understanding. Recognize what truly matters and center every action around meeting the needs of our community both now and into the future. Delight our Customers. Appreciate every interaction with our customers and find ways to bring them joy. See through the Customer’s eyes, understand and anticipate their needs to consistently deliver solutions exceeding their expectations. Be Bold – Say It. Be direct and open. Speak with honesty and courage, and respect others for doing the same. Say what you think, embrace passionate debate, and always bring the issue to the table. Communicate with confidence. Bring Your Best Self. Show up and be authentic. Utilize your greatest strengths and stay true to who you are. Bring positive energy, be genuine in your approach, and continually seek ways to grow. Be uncompromisingly you. Innovate Relentlessly. Explore new possibilities and be willing to take a risk. Challenge status quo. Try new ideas, learn from mistakes, and rally the team to raise the bar. Then role description: The Resident Engagement Specialist plays a critical role in the success of Novir’s onsite vaccination clinics by serving as a trusted point of contact for residents and their families. This role is focused on education, outreach, and hands-on engagement to ensure residents understand available vaccination services and are registered/consented ahead of scheduled clinics. Through outreach calls, on-site visits, and close collaboration with the CSS, the Resident Engagement Specialist helps drive participation, addresses questions or concerns, and ensures residents are prepared for a smooth and successful clinic experience. Then What You'll Do: list items: - Resident Outreach & Education Conduct outbound calls to residents and/or family members to educate them on upcoming onsite vaccination clinics Provide clear, compassionate education about vaccines, clinic logistics, and what residents can expect on clinic day Address common questions and concerns, escalating clinical questions to appropriate medical staff as needed Build trust and rapport with residents, families, and community stakeholders - Registration & Coordination Assist residents with registration for onsite vaccination clinics, including collecting required information and consents Verify resident eligibility, insurance information, and demographic details as applicable Track registration progress and follow up with residents who have not completed enrollment Ensure all required documentation is completed accurately and on time - On-Site Engagement Conduct on-site visits at senior living communities or other residential settings to promote upcoming clinics Host or support informational sessions and registration events Work closely with community staff to coordinate outreach efforts and maximize participation - Collaboration & Reporting Maintain accurate records of outreach activity, registrations, and resident feedback Identify trends, barriers to participation, and opportunities to improve engagement strategies Then Key Experience We're Looking For: - Bachelor's degree in healthcare, business or a related field (or equivalent work experience) - 3+years' experience in client relations or management, preferably in a B2B environment - Experience effectively managing multiple clients, and prioritizing tasks in a fast-paced environment Then Who You Are: - You’re Driven: You are a self-starter, but aren’t afraid to ask for direction - You’re Analytical: You understand systems and reporting, and are able to critically analyze data - You’re A People Person - Customer service is at the core of everything you do, and you are a great partner both internally and externally - You’re Flexible: You are comfortable flexing outside your role, and thrive in a changing environment Then company culture: Novir is a fast-growing startup with a work hard, play hard attitude. We look for smart, motivated individuals who are excited to build something incredible from the ground up! Then AI usage statement: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. We need to remove boilerplate like cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The AI usage statement might be considered boilerplate? It's not exactly cookie/navigation/legal/EEO, but it's about hiring process. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The AI usage statement is not exactly those, but could be considered part of hiring process description. It's not explicitly prohibited. However, it's somewhat generic. Might be considered boilerplate? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The AI usage statement is not exactly those categories, but it's about hiring process. It's not application instructions (like "apply here"). It's not EEO. So we can keep it. But we need to ensure we don't include any filler like "commensurate with experience". Not present. Now we need to decide sections. We have: - About the role: Could combine Who We Are and role description. But we need to avoid repeating job title as heading. So we can have

  About the role

  then a

  containing the Who We Are paragraph and the role description paragraph(s). However, we need to preserve all substantive information. We could split into two

  elements: one for Who We Are, one for role description. That's fine. - Responsibilities:

  Responsibilities

  then a
  with each bullet as
  • . However the responsibilities have subheadings (Resident Outreach & Education etc). Should we keep those as part of list items? Could embed them as
  • with bold? But we cannot add extra formatting beyond HTML; we can include the subheading text inside the
  • . Eg:
  • Resident Outreach & Education: Conduct outbound calls...
  . But we must not invent formatting; using is okay. However the instruction didn't forbid using other tags. It only specified headings, ul/li, p. It didn't forbid other tags like strong. But to be safe, we can just include the subheading as part of the li text without extra tags. Eg:
  • Resident Outreach & Education: Conduct outbound calls...
  . That preserves the info. We need to ensure each duty is a separate li. The original had bullet points with sub-bullets. We'll flatten: each line after a subheading is a duty. We'll include the subheading as part of the first li maybe. Let's list duties: Resident Outreach & Education: - Conduct outbound calls to residents and/or family members to educate them on upcoming onsite vaccination clinics - Provide clear, compassionate education about vaccines, clinic logistics, and what residents can expect on clinic day - Address common questions and concerns, escalating clinical questions to appropriate medical staff as needed - Build trust and rapport with residents, families, and community stakeholders Registration & Coordination: - Assist residents with registration for onsite vaccination clinics, including collecting required information and consents - Verify resident eligibility, insurance information, and demographic details as applicable - Track registration progress and follow up with residents who have not completed enrollment - Ensure all required documentation is completed accurately and on time On-Site Engagement: - Conduct on-site visits at senior living communities or other residential settings to promote upcoming clinics - Host or support informational sessions and registration events - Work closely with community staff to coordinate outreach efforts and maximize participation Collaboration & Reporting: - Maintain accurate records of outreach activity, registrations, and resident feedback - Identify trends, barriers to participation, and opportunities to improve engagement strategies Thus we can create li for each bullet, prefixing with the subheading maybe only for first bullet of each group, but that would lose the subheading for others. Better to include subheading as part of each li? Could repeat subheading for each li but that duplicates. Could instead make a nested list? Not required. The instruction: Use
  • for any list of duties/requirements/benefits. It didn't forbid having headings inside li. So we can do:
    • Resident Outreach & Education
      • Conduct outbound calls...
      ...
    ...
    But that adds extra ul inside li, which is still using ul/li for list. That's acceptable. However we must ensure we don't add extra headings. Using is okay. Simplify: We'll just make a flat list with each duty preceded by its category in parentheses. Eg:
  • Resident Outreach & Education: Conduct outbound calls...
  . That preserves info. We'll do that for each duty. Now Requirements/Qualifications:

  Requirements

  (or Qualifications). The instruction lists both Requirements and Qualifications as possible headings. We have "Key Experience We're Looking For:" which is qualifications. We'll use

  Qualifications

  . Then a
  • for each bullet. Skills:

    Skills

    for "Who You Are:" bullet list. Use
    • . We should not include Benefits, Pay, Schedule. Now we need to ensure we don't repeat job title as heading. We are not. Now we need to output only HTML fragment. Let's craft:

      About the role

      Novir is an emerging diagnostic biotechnology company with an unmatched team of professionals and trusted partners delivering smart, fast and flexible testing solutions supported by reliable, cost-effective screening products and best-in-class technology. Our Values Care for Tomorrow. Create a lasting, positive difference in the lives of others. Serve people with compassion and understanding. Recognize what truly matters and center every action around meeting the needs of our community both now and into the future. Delight our Customers. Appreciate every interaction with our customers and find ways to bring them joy. See through the Customer’s eyes, understand and anticipate their