Seasonal PT Customer Experience Team Member

About the role

Store - MONROE, LA Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

Responsibilities

• Deliver friendly customer service; help customers shop and find what they’re looking for.
• Ensure all customers receive a fast and friendly checkout experience.
• Complete truck unloading and merchandise duties throughout the store, maintaining store recovery standards to deliver Brand Promises.
• Help customers shop, locate products, and provide them with solutions.
• Execute cash handling to standards.
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in the truck unload, stocking, and planogram (POGs) processes.
• Complete merchandise recovery and maintenance, including the merchandise return/go back process and general store recovery to ensure a well-merchandised and in-stock store.