PT Seasonal Customer Service Team Member
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include sections only when posting has real specific content for it. The posting includes responsibilities/duties list. It also includes "Preferred Knowledge/Skills/Abilities" which could be Skills. It includes "Preferred Type Of Experience" which could be Requirements/Qualifications. It includes physical requirements, work environment. It includes benefits description. It includes pay? Not mentioned. Schedule? Not specific. So we should not include Pay or Schedule sections.
We need to preserve all substantive information, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to strip out EEOC statements, legal requirements, etc. Also remove "Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job." etc. Also remove "Michaels requires all team members in this role to be at least sixteen (16) years or older." Might be considered legal requirement; but it's a requirement? It's a condition. Might be considered part of qualifications? It's a requirement (age). Could keep as part of Requirements? But it's a legal requirement; maybe we keep as part of Requirements? The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. Age requirement is not EEO but could be considered legal. Might keep? Safer to keep as part of Requirements? However they said remove legal boilerplate. Age requirement is a legal requirement; but it's also a qualification. I'd keep it as part of Requirements.
Also remove duplicated lines: there are repeated phrases like "Help customers shop, locate products, and provide them with solutions" appears earlier. We'll need to deduplicate.
We need to output only HTML fragment, no /, no markdown fences.
We'll structure:
About the role
Store - ST. L-FLORISSANT, MO Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutions. Provide a fast and friendly checkout experience; execute cash handling to standards. Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments. Educate customers on the Voice of Customer (VOC) survey. Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). Participate in the truck unload, stocking, and planogram (POGs) processes. Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store. Perform Store In Stock Optimization (SISO) and AD set duties as assigned. Support shrink and safety programs. Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members. Cross trained in Custom Framing selling and production.
But we need to avoid duplication. Let's extract unique duties. Original text: "Store - ST. L-FLORISSANT, MO Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutionsProvide a fast and friendly checkout experience; execute cash handling to standardsEngage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollmentsEducate customers on the Voice of Customer (VOC) surveyAssist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)Participate in the truck unload, stocking, and planogram (POGs) processesResponsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock storePerform Store In Stock Optimization (SISO) and AD set duties as assignedSupport shrink and safety programsAdhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standardsInteract with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team MembersCross trained in Custom Framing selling and production Preferred Knowledge/Skills/Abilities Other duties as assigned Preferred Type Of Experience The Job Requires Retail and/or customer service experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching, and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster" We need to strip out the boilerplate: "At The Michaels Companies Inc., our purpose..." etc. Also "For more information, please visit www.michaels.com." etc. Also the benefits description maybe we keep as Benefits section. The benefits paragraph is substantive: "Michaels offers a range of benefits..." We'll keep that. We also need to keep location: "Store - ST. L-FLORISSANT, MO". That's part of About the role. We need to keep "Preferred Knowledge/Skills/Abilities" as Skills section. We need to keep "Preferred Type Of Experience The Job Requires Retail and/or customer service experience preferred" as Requirements/Qualifications. We need to keep Physical Requirements and Work Environment as maybe a section? Could be part of Requirements or separate? The instruction only lists specific headings; we could put them under Requirements or Qualifications. But we could also create a separate section like "Physical Requirements" but not in allowed headings list. The allowed headings are: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should map physical requirements to Requirements or Qualifications. Probably Requirements. Work environment also could be Requirements. We need to avoid duplication: "Help customers shop, locate products, and provide them with solutions" appears twice? Actually appears once early and later again? We'll just include once. Now produce HTML. We'll have sections:About the role
Store - ST. L-FLORISSANT, MO. Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutions. Provide a fast and friendly checkout experience; execute cash handling to standards. Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments. Educate customers on the Voice of Customer (VOC) survey. Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). Participate in the truck unload, stocking, and planogram (POGs) processes. Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store. Perform Store In Stock Optimization (SISO) and AD set duties as assigned. Support shrink and safety programs. Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members. Cross trained in Custom Framing selling and production.
Responsibilities
But we already listed duties in About the role. Could we separate? The instruction says use headings for sections like About the role, Responsibilities, etc. We could put the list of duties under Responsibilities, and About the role could be a brief summary. However we have a lot of duty content; we could put them under Responsibilities as a- . The About the role could be a short paragraph summarizing the role: "Store - ST. L-FLORISSANT, MO. Deliver friendly customer service, help customers shop, ensure fast checkout, etc." But we need to preserve all substantive information; we can't lose details. So we could put the detailed list under Responsibilities as list items, and About the role as a brief overview. That would preserve all info. Let's extract overview: "Store - ST. L-FLORISSANT, MO. Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast