Seasonal Production Operations Specialist

About the Role

Be part of an amazing story at Macy’s, a brand that has captured the hearts and minds of America for over 160 years. This Seasonal Creative Production Specialist role supports the Creative Producer and team in logistics and event production for the iconic Macy’s Thanksgiving Day Parade.

Responsibilities

• Support the Creative Producer by building decks/presentations and proofreading scripts.
• Maintain communication with vendors related to operations and logistics.
• Schedule sub-committee calls or Teams meetings.
• Coordinate rehearsals and recording sessions, assisting with music preparation, studio selection, talent transportation, and music production for pre-records.
• Support the casting process and performance programs (marching bands, large performance groups, etc.) through outreach and communication with directors and actors.
• Maintain the line-up in weekly communications and data entry.
• Prepare and update official handbooks, training manuals, pitch decks, etc.
• Perform general office duties, including making copies, facilitating catering and building access for meetings, and assisting with deliveries and mailings.
• Assist with event production or production logistics, including operation, load-in/load-out activities, and event setup/strike for various Macy’s Parade events and trainings.
• Coordinate project tasks, generating follow-up lists, calendars of deliverables, reminders, and deadlines.
• Manage the team calendar, production and volunteer meetings, and trainings.
• Cast and source non-celebrity talent.
• Organize and manage logistics for performance groups, marching bands, and Broadway performances.
• Foster an environment of acceptance and respect that strengthens relationships with colleagues, customers, and communities.

Requirements

• Bachelor’s degree or equivalent work experience in a related field.
• 3+ years of experience in the performing arts with a background in film, music, dance, theatrical/event production, stage management, or company management preferred.
• Heavy lifting, constant moving, standing, and reaching with arms and hands.
• Ability to stand for at least two consecutive hours, lift at least 30 lbs., stoop, kneel, crouch, and climb ladders.
• May involve reaching above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Ability to work outdoors and in inclement weather for events, as needed.
• Flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.
• Working Thanksgiving Day is required.

Skills

• Communication Skills: Strong verbal and written communication skills for maintaining communication with vendors and team members.
• Organizational Skills: Excellent organizational skills to schedule meetings, coordinate rehearsals and recording sessions, and manage project tasks and calendars.
• Technical Proficiency: Proficiency in building presentations, proofreading scripts, and using general computer and technical tools.
• Detail Orientation: Ability to maintain accurate line-ups, data entries, and update official documents like handbooks and training manuals.
• Project Management: Skill in coordinating project tasks, generating follow-up lists, and tracking deliverables, reminders, and deadlines.
• Logistics Coordination: Experience in coordinating travel, transportation, and logistics for talent and performance groups.
• Event Production: Knowledge of event production logistics, including operation, load-in/load-out activities, and event setup/strike.
• Creative Thinking: Ability to think creatively, strategically, and technically to contribute to the creative process.
• Leadership and Interpersonal Skills: Strong leadership, facilitation, and interpersonal skills with the ability to work across functional lines and at various levels.
• Customer Service: Provide exceptional support and service to the creative team and talent.
• Flexibility and Adaptability: Ability to adapt to a fast-paced environment and manage multiple tasks efficiently.
• Casting and Sourcing Talent: Experience in casting and sourcing non-celebrity talent for performances.
• General Office Skills: Competence in performing general office duties, including making copies, facilitating catering and building access, and assisting with deliveries and mailings.

Benefits

• Competitive pay and performance-based incentives.
• Comprehensive health and wellness coverage (medical, vision, dental, life, disability insurance).
• 401(k) match to invest in your future.
• Paid time off and eight paid holidays.
• Merchandise discounts.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.
• Continuous learning and leadership development opportunities.
• Colleague Resource Groups for community building.
• Volunteer opportunities.

Schedule

• Flexible schedule, including days, evenings, weekends, and holidays.
• Required to work on Thanksgiving Day.