Seasonal Operations Assistant - Chestnut Square

About the Role

We are seeking a Seasonal Operations Assistant to support the management and maintenance team(s) during our seasonal apartment Turnover period and/or for a special project-based need. This position will work closely with the team and vendors to ensure a smooth process and/or project completion according to ACC policies and procedures. You will be the liaison between vendors and staff, including unit entry/oversight, collecting daily vendor assignment sheets, basic work order fulfillment, and general unit make-ready. Your ability to provide excellent customer service to residents and vendors and support to our maintenance team will be key.

Responsibilities

• Accompany vendors on-site as instructed by community management and/or facilities management.
• Assist in audits and tracking, including key audits, damage walks, vendor completion lists, etc.
• Assist in quality checks of completed work to ensure market-ready status of units or project areas.
• During the unit Turnover process, assist in preparation of units/bedspaces for occupancy in accordance with company standards.
• Responsible for understanding and following the American Campus key policy.
• Assist with moving, unloading, and storing supplies such as furniture or project supplies.
• Perform duties and assist in completing daily tasks as outlined in the American Campus Basic Operating Standards and Systems (BOSS) program.
• Assist in keeping property grounds clean, including trash pick-up, vacuuming/sweeping/mopping common areas, maintaining pool and amenity areas, power washing, etc.
• May assist with final walks and touch-ups, including minor cleaning, minor repairs, and touch-up paint.
• Participate in routine property or unit inspections.
• Attend all mandatory employee staff meetings and company safety meetings/webinars.
• Serve as an American Campus representative and liaison in all interactions.

Requirements

• Knowledge of general maintenance, repairs, and general make-ready of unit duties (trash out, cleaning, and painting).
• Ability to perform housekeeping and cleaning tasks and use small power/hand tools.
• Ability to understand and follow MSDS rules for the handling and use of any chemicals.
• Ability to drive a golf cart.

Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video, and Voice Recording Policy is a condition of employment.