Seasonal Operations Assistant - 2125 Franklin
We are seeking a Seasonal Operations Assistant to support the management and maintenance team(s) during our seasonal apartment Turnover period and/or for a special project-based need. This position will work closely with the team and vendors to ensure a smooth process and/or project completion according to company policies and procedures.
About the role
You will serve as the liaison between vendors and staff, overseeing unit entry, collecting daily vendor assignment sheets, fulfilling basic work orders, and assisting with general unit make-ready. Your ability to provide excellent customer service to residents and vendors while supporting our maintenance team will be key.
This seasonal role is anticipated to last from 8/24/26 to 9/19/26, but may be shortened or lengthened based on business need.
Responsibilities
- Accompany vendors on-site as instructed by community management and/or facilities management.
- Assist in audits and tracking, including key audits, damage walks, and vendor completion lists.
- Perform quality checks of completed work to ensure units or project areas are market-ready.
- Assist in preparing units/bedspaces for occupancy during the Turnover process, following company standards.
- Understand and follow the company’s key policy.
- Assist with moving, unloading, and storing supplies such as furniture or project materials.
- Perform duties outlined in the company’s Basic Operating Standards and Systems (BOSS) program.
- Maintain property grounds, including trash pickup, cleaning common areas, and upkeep of pool and amenity areas.
- Assist with power washing, final walks, and minor touch-ups (cleaning, repairs, paint).
- Participate in routine property or unit inspections.
- Attend all mandatory staff meetings and company safety meetings/webinars.
- Serve as a company representative and liaison in all interactions.
Certain activities may be photographed and/or video/audio recorded for quality control and training purposes.
Requirements
- Knowledge of general maintenance, repairs, and unit make-ready duties (e.g., trash out, cleaning, painting).
- Ability to perform housekeeping and cleaning tasks and use small power/hand tools.
- Understanding of MSDS rules for handling and using chemicals.
- Ability to drive a golf cart.
About the company
American Campus Communities is the nation’s largest developer, owner, and manager of high-quality student housing communities. Our mission is to deliver the best possible experience for students at every price point, providing resources and environments that support academic and personal success.