Seasonal Late Night/Overnight Team Member (9pm-5am)
Michaels Stores · Atlanta, GA · 1 mo ago
ManagementPart-time
We need to output HTML fragment with sections: headings
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Remove boilerplate like EEOC, legal, etc. Must preserve all substantive info. Let's parse the posting. First line: "Store - Buckhead, GA Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutionsProvide a fast and friendly checkout experience; execute cash handling to standardsEngage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollmentsEducate customers on the Voice of Customer (VOC) surveyAssist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)Participate in the truck unload, stocking, and planogram (POGs) processesResponsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock storePerform Store In Stock Optimization (SISO) and AD set duties as assignedSupport shrink and safety programsAdhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standardsInteract with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team MembersCross trained in Custom Framing selling and production Preferred Knowledge/Skills/Abilities Other duties as assigned Preferred Type Of Experience The Job Requires Retail and/or customer service experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching, and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster" We need to extract sections: About the role (maybe introductory paragraph), Responsibilities (list of duties), Requirements/Qualifications (experience, age, physical requirements), Skills (Preferred Knowledge/Skills/Abilities), Benefits (benefits description), Pay (none given), Schedule (work hours mention). Also maybe "Work Environment" could be part of Requirements or separate but we can include under Requirements. We must not create sections with placeholder like "not specified". Pay: no explicit pay mentioned, so we should NOT include Pay section. Schedule: we have "work hours include nights, weekends and early mornings". That's specific enough to include Schedule section. Benefits: we have description of benefits; include Benefits section. About the role: we have initial description: "Store - Buckhead, GA Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutions". That seems like role overview. We'll put that in
under
About the role
. Responsibilities: list of duties: many bullet-like sentences. We'll extract them into- . Need to ensure we don't duplicate. Let's list responsibilities:
- Deliver friendly customer service, help customers shop our store, and find what they’re looking for.
- Ensure all customers receive a fast and friendly checkout experience.
- Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
- Help customers shop, locate products, and provide them with solutions.
- Provide a fast and friendly checkout experience; execute cash handling to standards.
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
- Educate customers on the Voice of Customer (VOC) survey.
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in the truck unload, stocking, and planogram (POGs) processes.
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store.
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
- Support shrink and safety programs.
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.
- Cross trained in Custom Framing selling and production.
- Other duties as assigned.
We need to ensure no duplication: there is some repetition of fast checkout experience; we can keep both but maybe combine? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep both statements even if similar. But we could keep them as separate list items; that's fine.
Requirements/Qualifications: includes experience, age, physical requirements, work environment, legal requirements. Let's extract:
- Retail and/or customer service experience preferred.
- Must be at least sixteen (16) years or older.
- Ability to remain standing for long periods of time.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. (This is more about accommodation; maybe keep as part of Requirements.)
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. (Work environment and schedule; but schedule we already have separate.)
- Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. (Legal requirement.)
We could separate "Physical Requirements" and "Work Environment" but we only have headings for Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can put all these under Requirements (or Qualifications). Since we have both Requirements and Qualifications headings allowed, we could split: Requirements (experience, age, legal) and Qualifications (physical, work environment). But we need to avoid thin sections. Let's decide: Use "Requirements" for experience, age, legal. Use "Qualifications" for physical requirements and work environment. Or combine into one "Requirements". The instruction: Prefer a few substantive sections over many thin ones. So maybe combine into one "Requirements" section that includes experience, age, physical, work environment, legal. That's substantive enough.
Skills: "Preferred Knowledge/Skills/Abilities Other duties as assigned" plus "Cross trained in Custom Framing selling and production". Also maybe "Preferred Type Of Experience The Job Requires Retail and/or customer service experience preferred" but that's already in requirements. So Skills section: list:
- Preferred Knowledge/Skills/Abilities (maybe generic) but we need specific: "Cross trained in Custom Framing selling and production". Also maybe "Other duties as assigned". We'll include those.
Benefits: we have description: "Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com". We'll put that as
maybe with a list? It's prose; we can keep as
. Schedule: we have "work hours include nights, weekends and early mornings". Also maybe mention "Public retail store setting..." includes work hours. We'll put schedule as
stating that. We must not include Pay section. We must not include boilerplate like EEOC, legal statements about accommodation? The accommodation statement is part of requirements; we can keep it as it's substantive. The legal requirement about satisfying federal, state, local legal requirements is also substantive; keep. We must not repeat job title. Now produce HTML fragment: start with
About the role
...
thenResponsibilities
- ...
Requirements
- ...
Skills
- ...
Benefits
...
thenSchedule
...
Check that we didn't miss any substantive info: The initial line also had "Store - Buckhead, GA". That's location