Seasonal Kitchen Assistant (Sur La Table)
Position Overview
As a Seasonal Kitchen Assistant at Sur La Table, you play a key role in inspiring customers throughout every stage of their culinary experience. With a passion for cooking, hospitality, and teamwork, the Seasonal Kitchen Assistant supports the chefs to ensure smooth class operations and a #bestincenter experience, a company-wide standard for excellence in service.
Key Responsibilities
Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor.
Aid chefs with class execution that drives repeat visits and positive customer feedback.
Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates.
Consistently meet or exceed monthly sales goals, contributing to overall store revenue.
Assist in setting up and breakdown of classes including organizing mise en place, prepping ingredients, and cleaning workstations.
Clean and sanitize dishes and equipment promptly to ensure smooth kitchen operations.
Assist with restocking, organizing, and maintaining kitchen supplies and tools to support overall store readiness.
Ensure compliance with food safety standards, local health codes, and sanitation regulations.
Operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.
Model and ensure consistent adherence to all Sur La Table policies and standard operating procedures (SOPs).
Qualifications & Experience
Must be 16 years of age or older at the time of employment.
1 year retail sales experience, preferred 1 year food prep and/or kitchen operations experience, preferred.
Valid Food Handlers Certification.
Excellent communication, problem-solving, and decision-making abilities.
Passion for community engagement and providing exceptional customer experiences.
Proficiency in Microsoft Office Suite and retail systems preferred.
Physical Requirements
Ability to communicate verbally and work cooperatively with associates and customers.
Ability to remain standing for up to 4 hours at a time.
Ability to move about the store directing class participants while selling to customers and retrieving merchandise from stockroom or sales floor.
The capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, or to identify specific tastes or scents using the tongue or nose.
Ability to grab, reach, push, pull, bend, stoop, kneel and crouch to demonstrate, retrieve and/or replenish merchandise and/or cooking equipment.
Ability to use hands to seize, hold, grasp, turn, or otherwise to chop, whisk, slice, stir, juice and/or demonstrate other techniques.
Ability to lift and/or move merchandise weighing up to 50 lbs.
Ability to ascend/descend ladders to retrieve and/or move merchandise.
Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.
Availability
Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays. While this is the minimum availability, scheduled hours may differ based on business needs. Regular and predictable attendance with the flexibility to adjust class assignments based on demand. Ability to work in a variable kitchen environment included but not limited to open flames, hot surfaces, temperature variations, various food allergens both physical and airborne.