Seasonal Housekeeper - Worldmark Pinetop Resort

About the role

We are seeking a Housekeeper to support general resort operations by cleaning resort units and maintaining resort quality standards. This role will also clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies and make beds. The Housekeeper will replenish supplies, sort, count, fold, mark, or carry linens and maintain positive customer and associate relationships. This role will respond to guest inquiries and concerns to ensure total guest satisfaction and handle guest issues to resolution.

Responsibilities

• Clean sleeping quarters, kitchens, bathrooms, and living rooms in resort units
• Maintain and adhere to housekeeping detail standards
• Clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies
• Make beds
• Replenish supplies such as kitchenware and toiletries
• Sort, count, fold, mark, or carry linens
• Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction
• Handle guest issues to resolution in an effort to improve the guest experience

Requirements

• Ability to work in a fast-paced environment
• Strong communication skills, both verbal and written
• Possess ability to work independently and follow instructions
• Professional appearance and positive, can-do attitude with a team focus
• Must be able to lift 50 pounds

Qualifications

• High school diploma or equivalent
• Experience in a similar role preferred

Skills

• Attention to detail
• Customer service skills
• Physical stamina and strength

Benefits

Travel + Leisure Co. offers a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week. These benefits include:

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays
• Wish day paid time to volunteer at an approved organization of your choice
• 401(k) with employer match (subject to eligibility requirements)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Pay

$16.00 hourly

Schedule

1st shift (Mornings); including weekends