Housekeepers- Seasonal - WorldMark Big Bear Resort

About the role

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Responsibilities

• Clean resort units including sleeping quarters, kitchens, bathrooms, and living rooms while maintaining resort quality standards.
• Clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies.
• Make beds and replenish supplies such as kitchenware and toiletries.
• Sort, count, fold, mark, or carry linens.
• Maintain positive customer and associate relationships.
• Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction.
• Handle guest issues to resolution in an effort to improve the guest experience.

Requirements

• Ability to work in a fast-paced environment.
• Strong ability to communicate effectively with employees, guests, and owners.
• Ability to work independently and follow instructions.
• Professional appearance and positive, can-do attitude with a team focus.
• Must be able to lift 50 pounds.

Benefits

• Comprehensive health and welfare benefits for associates working 30+ hours per week (certain benefits may be available to associates working fewer hours where required by applicable law).
• Medical, dental, and vision coverage.
• Flexible spending accounts.
• Life and accident coverage.
• Disability coverage.
• Wish day paid time to volunteer at an approved organization.
• 401k with employer match (subject to eligibility requirements, including tenure).
• Legal and identity theft plan.
• Voluntary income protection benefits.
• Wellness program (subject to provider availability).
• Employee Assistance Program.
• Depending on position, paid time off, parental leave, and holidays.

Pay

The hourly rate for this role is $20.00.