Seasonal Housekeeper

About the role

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Seasonal Housekeeper in Harlingen, Texas.

Responsibilities

• Clean the resort office, clubhouse, public access areas and models as directed, including mopping, dusting, vacuuming and removing trash.
• Clean cabins and rentals to prepare for new guests.
• Keep rentals and common areas clean and maintain them to our standards.
• Track cleaning supply inventory and request refills as needed.
• Report any maintenance concerns for repairs in common areas, vacant or rental homes to the Resort Manager or Maintenance Supervisor.
• Assist maintenance staff and other staff members as needed.
• Assist with cleaning up resort‑sponsored guest activities and functions.
• Assist the Resort Manager in responding to guest inquiries in a timely, professional manner with patience and concern.
• Solve guest‑related problems and address conflicts with a positive attitude.
• Drive a motorized vehicle to run errands and/or pick up supplies as needed.
• Work closely with management to maintain open communications and ensure the resort team is integrated and coordinated.
• Provide outstanding customer service.

Requirements

• High school diploma or the equivalent.
• One to three years of experience in a housekeeping role.

Skills

• Knowledge of cleaning supplies and products.
• Organizational skills and attention to detail.
• Valid driver’s license, good driving record and current auto insurance.
• Ability to lift up to 50 pounds.
• Willing and able to work weekends and holidays as needed.
• Previous housekeeping experience is a plus.