Seasonal Greeter- Dulles Airport

About the role

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and is hiring for a Greeter at the Dulles Airport (IAD) location (23430 Autopilot Dr, Dulles, VA 20166). The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process. Start date will be on or after August 1, 2026 and cannot exceed 120 days. This is a full‑time position.

Responsibilities

• Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
• Welcome members to the facility when they exit the bus or arrive on the lot.
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
• Assist members with questions and concerns to minimize counter visits.
• Communicate customer service issues to management.
• Ensure that hangtag information is completed correctly.
• Maintain clean low mileage fleet mix requirements.
• Maintain Emerald Aisle for cleanliness.
• Thank member for their business.
• Provide upgraded vehicles on request.
• Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Qualifications

• Must be at least 18 years old.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• High school diploma or GED equivalent required.
• Must have at least 1 year experience in sales, customer service, leadership or management (leadership experience could include experience in organizations, clubs, volunteer work, community service, athletics or military service).
• Must have satisfactory background check inclusive of employment reference, education and social security.
• Must be able to handle physical aspects of this job to include working outside in various temperatures, standing for long periods of time, bending, squatting and moving quickly with or without reasonable accommodation.
• This is a seasonal position and you may work up to 120 working days during the defined season.
• We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.

Pay

Starting rate of pay $18.50 per hour based on a 40‑hour work week.

Schedule

Schedule available Sunday – Thursday, 5:00 AM – 1:30 PM.