Seasonal Front of House - South Waterfront

Salary: $22.80 - $25.80/hour ($16.80/hour + tips, which average an additional $6-$9/hour). FLSA Status: Hourly Non-Exempt.

Schedule

This is a seasonal, part-time position with shifts Monday - Friday, ending in early January.

About Elephants

Locally owned since 1979, Elephants Delicatessen pioneered the gourmet food industry in the Pacific Northwest and now operates seven retail locations and a busy catering company in the Portland-metro area. All locations serve great local foods prepared from scratch. A certified B Corporation, Elephants prides itself on sustainable practices, voluntarily meeting a higher standard of transparency and accountability while using business as a force for good. Elephants is committed to fostering, cultivating, and preserving a culture of diversity and inclusion.

Location & Transportation

Elephants at South Waterfront is located at 2730 S Moody Avenue, Portland, OR 97201. The location is accessible via the Max line and bus lines. There is no employee parking—public transit is suggested.

What We Offer

• Employer-contributed vacation and sick time
• Mental health services
• 401(k) with 4% company match
• Training to fast-track your culinary/hospitality career
• Free counseling and financial services
• Opportunities for advancement
• Discounts on made-from-scratch food
• Pet insurance
• Chance to win employee raffles
• Discounts at Sketchers, Shoes for Crews, Verizon, Sprint, select B Corporations, and more
• Commitment to inclusion, diversity, community involvement, employee well-being, and environmental protection

Requirements

• Current Oregon Food Handler's card
• Current OLCC Permit
• Minimum of 1 year of customer service experience (food service or hospitality highly preferred)
• Barista experience preferred but not required
• Genuine passion for hospitality and team development
• Strong communication and organization skills
• Ability to stay composed and solution-oriented under pressure
• High standards for cleanliness, safety, and operational excellence
• Reliability, accountability, and a collaborative mindset

Responsibilities

• Provide exemplary customer service: pivot tasks and converse with customers
• Engage in active selling and promotion of products
• Help direct customers around the store and menu
• Maintain excellent product knowledge
• Produce all food and beverage items precisely according to Elephant's recipes
• Properly use equipment as specified by Manager and/or trainer
• Maintain a clean and orderly work area
• Cross-train in various front-of-house roles
• Reinforce service, sanitation, and food safety standards
• Monitor workflow and pace during peak hours
• Address guest concerns with professionalism and urgency