Seasonal Brand Ambassador

About the role

Part-Time Brand Ambassadors at Ralph Lauren Corporation are entry-level positions that aim to provide a personalized and inspiring shopping experience. They are responsible for driving business through focusing on the customer, supporting company initiatives, and utilizing various technologies to enhance the shopping experience.

Responsibilities

• Drive business through focusing on the customer at the core of all decisions
• Proactively drives business
• Supports company initiatives
• Participates in team training to execute business results
• Utilizes "More Ways to Shop" to drive business results and supports use of new technology
• Represents the customer experience expectations in store
• Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
• Champion of RL core values
• Supports a collaborative environment with the customer at its core
• Engages in networking to start to build a clientele
• Provides on-going feedback to Management on successes and opportunities
• Strengthens customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home
• Broadens customer accessibility to product discovery - QR codes, digital catalogs, virtual stores
• Provides necessary feedback to Management on category opportunities or needs
• Safeguards sales floor and all store standards at all times

Requirements

• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred
• Effective communication skills with customers and store personnel
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately
• Ability to operate the register, stand, move and walk for multiple hours
• Flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
• Positive working relationships with customers, management and co-workers

Qualifications

Must be able to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

Skills

• Customer service orientation
• Teamwork and collaboration
• Problem-solving and decision-making
• Technology proficiency

Benefits

Not specified

Pay

TBD

Schedule

TBD