Seasonal Backroom Team Thurs-Sun 6am-1pm

About the role

Marshalls, part of TJX Companies, offers a vibrant team environment that embraces diversity, fosters collaboration, and prioritizes development across global Home Offices, Distribution Centers, and Retail Stores (TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, TK Maxx). As a Fortune 100 off‑price retailer, TJX provides abundant opportunities to learn, thrive, and make an impact.

Location: Marshalls Store 1562, New Albany, IN.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy.
• Maintain a clean and organized store environment.
• Adhere to all operational, merchandise, and loss prevention standards.
• Be cross‑trained to work in multiple store areas as needed to support business needs.
• Role model established customer experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases/returns and count change back according to established procedures.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising philosophy; follow established merchandising procedures and standards.
• Accurately process and prepare merchandise for the sales floor following company procedures.
• Initiate and participate in store recovery as needed throughout the day.
• Maintain organizational, cleanliness, and recovery standards for the sales floor and participate in maintenance/cleanliness of the entire store.
• Provide and accept recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support and participate in store shrink reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Requirements

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi‑tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Benefits

• Associate discount.
• Employee Assistance Program (EAP).
• Smoking cessation.
• Bereavement support.
• 401(k) associate contributions.
• Child care & cell phone discounts.
• Pet & legal insurance.
• Credit union.
• Referral bonuses.
• 401(k) match (for those meeting service/hours requirements).
• Medical, dental, vision coverage.
• Health Savings Account (HSA).
• Health care FSA.
• Life insurance.
• Short‑ and long‑term disability.
• Paid parental leave.
• Paid holidays, vacation, sick leave.
• Auto/home insurance discounts.
• Scholarship program.
• Adoption assistance.

Pay

Starting pay range: USD $13.25 to $13.75 per hour (actual starting pay based on skills, qualifications, and experience).