Seasonal Backroom Associate

About the role

TJX Companies is a Fortune 100 company and the world's leading off-price retailer, operating brands including TJ Maxx, Marshalls, HomeGoods, HomeSense, Sierra, Winners, and TK Maxx across global home offices, distribution centers, and retail stores.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy
• Maintain a clean and organized store environment
• Adhere to all operational, merchandise, and loss prevention standards
• Cross-train to work in multiple areas of the store to support business needs
• Role model established customer experience practices with internal and external customers
• Support and embody a positive store culture through honesty, integrity, and respect
• Accurately ring customer purchases/returns and count change back to customer according to established operating procedures
• Promote credit and loyalty programs
• Maintain and uphold merchandising philosophy; follow established merchandising procedures and standards
• Accurately process and prepare merchandise for the sales floor following company procedures and standards
• Initiate and participate in store recovery as needed throughout the day
• Maintain all organizational, cleanliness, and recovery standards for the sales floor; participate in maintenance/cleanliness of the entire store
• Provide and accept recognition and constructive feedback
• Adhere to all labor laws, policies, and procedures
• Support and participate in store shrink reduction goals and programs
• Participate in safety awareness and maintain a safe environment
• Perform other duties as assigned

Requirements

• Excellent customer service skills
• Ability to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Ability to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Benefits

All associates: Associate discount; Employee Assistance Program (EAP); smoking cessation; bereavement; 401(k) associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses.

Eligible associates (meeting service or hours requirements): 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

Pay

Starting pay range: USD $13.00 to $13.50 per hour. Actual starting pay is determined by factors including relevant skills, qualifications, and experience.

Location: TJ Maxx Store 0014, 2700 Wilma Rudolph Blvd, Clarksville, TN, USA