Seasonal Assistant, Game Operations (Skyhawks)

About Us

We are a professional basketball team and state-of-the-art arena/entertainment venue specializing in creating memorable experiences for every guest. Our events include live sports, concerts, comedy shows, family shows, and other world-class entertainment. We thrive in the fast-paced world of sports and live entertainment, working hard, executing flawlessly, and celebrating our successes together.

About You

You are an enthusiastic lover of sports, live entertainment, and people, with a passion for engaging in meaningful interactions and creating memorable experiences. You strive to be helpful, engaging, and knowledgeable about the Atlanta Hawks and State Farm Arena. You enjoy being part of an exciting and dynamic team and are committed to enhancing your team’s productivity and effectiveness. You work hard, celebrate hard, and aim to positively impact every guest interaction.

Responsibilities

• Work with the Director and serve as the primary liaison for Anthem, Halftimes, Primetimes, and Concourse Vendors.
• Act as the main point of contact for all Anthem, Halftime, and specialty acts from booking through game day execution, handling communications as needed.
• Coordinate all talent logistics, including arrival times, call times, rehearsals, and run-of-show alignment.
• Ensure all talent needs and expectations are clearly communicated and executed at a high level.
• Manage parking, credentials, ticketing, and access for all Anthem, Halftime, and VIP talent.
• Ensure all waivers, releases, and required documentation are completed.
• Support onsite execution of performances, including talent check-in, green room management, and stage readiness.
• Work with the venue to ensure assigned locations are set up according to Overview notes.
• Assist with stage management and production needs related to game day and department initiatives.
• Track and maintain an internal database of all booked events, staffed talent, and related logistics.
• Lead event coordination and communications through organized timelines, create checklists for event day logistics, and draft run-of-show documents to ensure smooth execution of external activations.
• Serve as the primary point of contact during offsite appearances for staffed entertainment and mascots.
• Provide operational support for offsite facilities and office operations as needed, including inventory management of giveaway items, departmental props, and equipment.
• Assist with facilities-related tasks and coordination as needed.
• Serve as a flexible team resource to support overall department and organizational needs.

Requirements

• Experience in talent management and event production.
• Experience working in an office setting.
• Highly organized, resourceful, and detail-oriented.
• Strong interpersonal, written, and verbal communication skills.
• Ability to multi-task in a fast-paced environment.
• Proficient with Microsoft Word, Excel, and Outlook.
• Available to work various hours, including evenings, nights, weekends, and holidays.
• Able to lift 50+ pounds.
• The ability to stand or walk for long periods of time.

Preferred Qualifications

• Bachelor’s degree in Sport Management, Business Administration, or a related field, or 2+ years of relevant experience.

Schedule

Full-time, typically Monday to Friday, with flexibility to work outside regular hours as needed for events and game days.