Seaside Beach - Retail Attendant - Part Time

About the role

Four Seasons is a global hospitality company committed to creating exceptional guest experiences through genuine heart and luxury. The company values its employees, fostering a culture where everyone is treated with respect and kindness.

About the location

Four Seasons Resort Hualalai is located on the Big Island of Hawaii, offering a serene setting surrounded by white-sand beaches and black-lava landscapes. The resort embodies the spirit of Hawaii, blending traditional elements with modern amenities.

Responsibilities

• Welcome each guest into the boutique with warmth and genuine hospitality, creating an inviting and relaxed environment.
• Build meaningful connections to understand guest preferences and offer personalized recommendations.
• Share knowledge of merchandise across the resort, guiding guests toward thoughtful and memorable purchases.
• Maintain the presentation of the store, ensuring displays are well organized, stocked, and reflective of brand standards.
• Handle transactions with accuracy, care, and attention to detail.
• Follow up on special requests and orders, ensuring every interaction feels seamless and complete.
• Work collaboratively with the retail team and resort departments to ensure a consistent and elevated guest experience.

Requirements

• A genuine passion for hospitality and creating meaningful guest experiences.
• A warm, engaging presence and the ability to connect with guests in a natural, authentic way.
• A strong attention to detail and pride in maintaining a beautiful and welcoming environment.
• A proactive mindset with the ability to anticipate guest needs.
• The ability to thrive in a dynamic, fast-paced setting while maintaining a calm and professional demeanor.
• A collaborative approach and a strong sense of accountability.

Qualifications

• Previous retail experience preferred, with luxury hospitality experience highly valued.
• The ability to work with POS systems and retail operations.

Skills

• Customer service skills
• Product knowledge
• Attention to detail
• Collaboration

Benefits

• Hourly Wage: $23.51
• On-site Physical Therapist
• 24-hour access to Indoor and Outdoor Gym
• Holiday, Vacation & Sick pay
• Royalty Benefit Plan
• Company Match 401K Plan
• Laundered Employee Uniform
• Free employee meals prepared by the Four Seasons Culinary ‘Ohana
• Complimentary stays at Four Seasons Worldwide
• Training and Development Opportunities
• Employee Recognition Programs

Pay

$23.51 per hour

Schedule

Flexible schedule to accommodate the needs of the position and the guest experience.