SEAFOOD/CLERK

About the role

Prepare and display seafood items for sale in an efficient, sanitary, and artistic manner in accordance with company standards and policies. Perform customer service functions while demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Wait on customers and counter promptly and cheerfully, providing good quality foods.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Communicate effectively with customers and associates.
• Unload and store merchandise, prepare and display foods according to company standards, recipes, and policies, ensuring compliance with Food Safety Policies, Procedures, and Health Department regulations.
• Perform required temperature monitoring.
• Monitor product quality to ensure freshness and safety.
• Keep sales areas, backrooms, and coolers clean and well-organized.
• Maintain carts, tools, equipment, and supplies in their designated areas.
• Wash and sanitize cookware and utensils following company and Health Department policies.
• Maintain proper signage, product rotation, freshness, quantity, quality, and space allocation for merchandise.
• Maintain equipment and facilities safely and properly in line with company policies.
• Adhere to company policies, procedures, and all state and federal laws.
• Work weekends and holidays as needed.
• Operate cash register according to company procedures, if applicable.
• Perform essential functions of the position with or without reasonable accommodation.

Qualifications

• Effective written and oral communication skills to engage customers and associates.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multi-task, set priorities, present information professionally, and work with all levels of the organization.
• Personal initiative and follow-through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Skills for effective production, merchandising, and customer service related to merchandise sales.
• Ability to work with cleaning solutions, safely use sharp tools, and operate production equipment.

Desired Experience

• Past work record reflecting dependability and integrity.
• Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.
• Experience in grocery retail, customer service, and food preparation.