Seafood Clerk

Additional Considerations (if Any)

Night & Weekend Shifts Required

Job Description

Job Title: Seafood Service Clerk
Department: Seafood
FLSA: Non-Exempt

General Function

Provides prompt, efficient and friendly customer service. Wraps, trims, stocks cases, and receives merchandise in the Seafood Department.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

• Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of Perishables, Store Operations, and Health Wellness Home; Seafood Department Manager; Assistant Seafood Department Manager; Service Managers
• Positions that Report to you: None

Primary Duties And Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Wraps, weighs, and labels product.
• Reviews the status and appearance of the food for freshness, then stocks cases or rotates product.
• Finishes display details including seafood for traying.
• Prepares and organizes seafood items for display.
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
• Replenishes and organizes the coolers.
• Reports out-of-stock products to appropriate personnel.
• Removes trash in a timely manner.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Reports to work when scheduled and on time.

Secondary Duties And Responsibilities

• Prepares some signs for the department.
• Orders replenishment merchandise as directed by management.
• Affords assistance in other areas of store as needed.
• Performs other job-related duties and special projects as required.

Knowledge, Skills, Abilities, And Worker Characteristics

• Commitment to the Hy-Vee Mission and a willingness to promote the values of the company
• Ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables
• Ability to do simple addition and subtraction; copying figures, counting and recording
• Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing

Education And Experience

• High school diploma or equivalent required
• Food Safety training
• Six months previous related work experience

Physical Requirements

• Visual requirements include: ability to see detail at near range with or without correction, depth perception, color vision (ability to identify and distinguish color), and field of vision.
• Physically able to exert up to 85 pounds of force (energy exerted) occasionally; exert up to 40 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
• Able to perform the following physical activities: balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions

• Continually exposed to a cool environment and dampness.
• Frequent noise from the saws, exposure to cleaning solvents, and possibility of electrical shock.
• This is a fast paced work environment.

Equipment

• Knives, Grinders, Patty Maker, Slicer, Pallet jack, Tumbler, and Wrapping system

Contacts

• Deals with customers on a daily basis and vendors/suppliers on an as needed basis.

Anticipated Hourly Starting Wage

$13.50 to $16.80 depending on experience.

For Information On Company Benefits

Visit Benefits | Hy-Vee.

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Employment Is Contingent Upon The Successful Completion Of A Pre Employment Drug Screen.