Seafood Associate

About the role

Provides quality seafood offerings from a standard product selection. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team.

Responsibilities

• Service (60%)
  • Creates an environment that enables customers to feel welcome, important and appreciated that will increase customer confidence and loyalty.
  • Ensures the department is merchandised per plan.
  • Delivers daily conditions that meet the company’s expectations for at-shelf product availability, freshness, quality and value.
  • Offers product samples, answers product questions and offers customers assistance in finding or suggesting products.
  • Ensures customer requests and special orders are fulfilled.
• Leadership (20%)
  • Assists in promoting trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information.
  • Assists in establishing goals for merchandising, sales and profits and empowers the team to meet or exceed the goals.
  • Manages schedules to ensure tasks are completed in a cadence that ensures the highest levels of customer service and conditions during peak hours.
  • Adheres to all local, state, and federal laws, and company guidelines.
• Financial (10%)
  • Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, orders, etc.)
  • Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory.
  • Reviews