SE3- Watch Desk Engineer

About the role

White Sky Technologies specializes in systems engineering and technology management solutions for U.S. Government clients. We are committed to meeting our customer’s needs with a dedicated and highly qualified workforce. We are seeking a Software Engineer to join our growing team. The positions require candidates to develop, maintain and enhance complex and diverse systems as part of a team of engineers.

Responsibilities

• Monitor system health, availability, performance, and data pipelines
• Investigate alerts and incidents; perform authorized recovery actions; escalate unresolved issues
• Maintain tickets, shift logs, SOPs, metrics, and reports; provide concise status updates and effective shift handoffs.

Qualifications

Core Qualifications:

• Linux and command-line proficiency
• Hardware, software, network, and data-flow troubleshooting
• Clear communication and documentation
• Ability to follow and maintain SOPs, prioritize incidents, and work independently in a 24×7 environment.

Tools and Platforms:

• Jira, Confluence, Rancher, Elasticsearch, Redis, NiFi
• Docker, Kubernetes, AWS, virtualization
• Monitoring tools such as Nagios, Grafana, and Prometheus

Certification:

• Security+ required, or must be obtained within six months.

Requirements:

• 20+ years of experience as an engineer in programs and contracts of similar scope, type and complexity
• Bachelor’s degree in Computer Science or related discipline; 4 years SWE experience may be substituted for Bachelor’s degree
• TS/SCI w/ poly Clearance Required

Pay

Salary between $210,000 - $250,000, based on qualifications

Schedule

This is a shift position with schedule rotating 12-hour day or night shifts on a two-week schedule in the Central time zone. Days (2-week schedule) Sunday - Tuesday 12-hour shifts from 0500 - 1700L Off - Wednesday - Saturday Sunday - Wednesday 12 hours shifts from 0500 - 1700L Off - Thursday - Saturday Mids (2-week schedule) Off - Sunday - Tuesday Wednesday - Friday 12-hour shifts 1700 - 0500L Off - Sunday - Tuesday Wednesday - Saturday 12-hour shifts 1700 - 0500L May be asked to provide future call-in support to back up team on a rotational basis.