SDS Payroll & Timekeeping Specialist

About the role

The Payroll & Timekeeping Specialist (SDS) is responsible for ensuring the accurate, timely, and compliant processing of staff time, payroll readiness, and billing alignment within the Self-Direction program. This role serves as the operational bridge between Evero, HRIS-system, and billing workflows, ensuring all staff hours are verified, approved, and reconciled in accordance with OPWDD and CFS guidelines.

Responsibilities

• Prepare, review, and submit payroll-related files (payroll, expense, supplemental files).
• Review payroll detail reports and confirm payroll readiness.
• Approve employee time in Evero and HRIS (i.e., Paycom).
• Perform end-of-pay-period payroll finalization tasks.
• Maintain roster approval workflows.
• Review and resolve timekeeping discrepancies (raised issues, no service duration, indirect punches, billing differences).
• Correct misaligned or unlinked service entries.
• Collaborate with staff and teams to resolve time entry issues.
• Monitor flagged roster entries and request corrections or MVVs.
• Monitor overtime usage and conduct mid-cycle reviews.
• Process and enter overtime including weighted overtime.
• Perform WOT corrections.
• Provide guidance on overtime compliance.
• Perform billing rate batch approvals.
• Resolve billing exceptions including overages and retro hours.
• Generate staff activity and transportation pay reports.
• Ensure alignment between payroll and billing data.
• Escalate discrepancies impacting claims or reimbursement.
• Maintain accuracy across Evero and UKG systems.
• Serve as liaison between SDS, Payroll, Finance, and QA teams.
• Respond to payroll-related staff inquiries.
• Escalate complex issues as needed.
• Maintain documentation and audit trails.
• Ensure compliance with OPWDD and CFS policies.
• Support payroll audits.
• Identify risks and recommend improvements.

Requirements

• Strong knowledge of payroll and timekeeping systems.
• Detail-oriented with strong data accuracy skills.
• Ability to manage deadlines and high-volume work.
• Strong problem-solving and communication skills.
• Proficiency in Microsoft Excel.

Qualifications

• Associate or bachelor’s degree preferred.
• 2-4 years of payroll, billing, or financial operations experience.
• Experience with OPWDD SDS or FI programs preferred.
• Experience with Evero and HRIS (UKG, Paycom) preferred.