SDR Agent Manager

Responsibilities

• Manage and continuously optimize a team of AI SDR agents responsible for outbound prospecting.
• Review agent performance and analyze outreach effectiveness, including email messaging, subject lines, response rates, and meeting conversion.
• Train AI agents by reinforcing successful outreach patterns and refining prompts and workflows based on performance data.
• Partner closely with AI and engineering teams to improve agent behavior and outbound effectiveness.
• Maintain key performance metrics and identify opportunities to improve meeting generation and pipeline creation.
• Execute personalized outbound prospecting through LinkedIn and other channels where manual outreach is required.
• Build prospect lists and execute multi-touch outbound campaigns using modern sequencing platforms.
• Craft compelling outreach messaging that resonates with healthcare and pharmaceutical decision-makers.
• Meet and exceed meeting generation goals through both AI-generated and manual outreach efforts.
• Experiment with new outbound strategies, messaging, and AI workflows.
• Provide constructive feedback on existing processes and recommend improvements.
• Help shape the future evolution of Impiricus' AI-powered sales organization.

Requirements

• 3+ years of experience in Sales Development, Business Development, or outbound prospecting.
• Proven success generating qualified meetings through outbound sales.
• Experience using sales engagement platforms and sequencing tools such as Outreach.io, Salesloft, Apollo, HubSpot Sequences, or similar.
• Familiarity with generative AI tools such as ChatGPT or Claude and enthusiasm for leveraging AI to improve workflows.
• Strong understanding of outbound email strategy, messaging, personalization, and sales best practices.
• Excellent written communication skills with the ability to evaluate and improve outreach content.
• Self-starter who works independently, takes ownership, and thrives in a fast-paced environment.

Qualifications

• Pharmaceutical, healthcare, or life sciences experience.
• Experience working with HubSpot CRM.
• Experience using Clay or similar prospecting and data enrichment tools.
• Exposure to prompt engineering, AI workflow optimization, or AI agent management.

Benefits

• Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge.
• HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan).
• Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance.
• Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way.
• Parental Leave: 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months).
• Your Work, Your Way: If you're close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.
• 401(k): Save for your future with tax advantages (and company match!)