SDMI Waiver Lead Case Manager - SDMI Waiver (Statewide, MT)

About the role

AWARE is looking for an SDMI Waiver Lead Case Manager to join our compassionate and fully engaged team. We provide high-quality care to adults, children, and families, helping them become active and vital members of their community while focusing on personal growth. Our culture of care values unconditional support, and we are committed to a supportive, inclusive work environment where all team members feel valued and respected.

Responsibilities

• Meet caseload and/or billing expectations on a monthly, quarterly, and yearly basis.
• Maintain a consumer caseload as established with a designated supervisor, with composition determined by caseload intensity and regional service structure.
• Develop and monitor a Person-Centered Recovery Plan (PCRP) as required by established rules.
• Assist with gathering information on service availability and engagement statewide to support the service mapping process.
• Assist with training and orientation of employees within the SDMI Waiver Case Management program.
• Engage in community outreach and education as appropriate.
• Support the SDMI Waiver enrollment process, including assessing needs and confirming service availability for waitlist members approved for services.
• Assist members’ entry into services and monitor that needed services and benefits are received.
• Complete chart audits as directed and required by the program.
• Support service plan reviews and provide feedback to ensure compliance and alignment with policy.
• Assess clients, families, and environments, including conducting home visits and transporting persons in corporate and/or personal vehicles.
• Follow State of Montana and AWARE rules, policies, procedures, and guidelines.
• Prepare reports, applications, and supporting documentation within timelines established by the supervisor.
• Attend workshops, conferences, and meetings; participate in committees; and present information to other Case Managers and AWARE employees as requested.
• Utilize AWARE’s Core Values, Unconditional Care Principles, and wrap-around philosophy focused on client and family engagement.
• Attend mandatory training, in-services, staff meetings, and committees as assigned.
• Demonstrate consistent willingness and ability to productively utilize work time to meet client needs while meeting fiscal goals (billing, caseload maintenance).
• Record notes, billing, assessments, referrals, and other data entry in AWARE’s Electronic Healthcare Record System, Plan of Care, with sensitivity to age, gender, disability, sexual orientation/identity, racial, ethnic, and cultural differences.
• Perform other duties as assigned.

Requirements

• BS/BA Degree in a social work-related field.
• Minimum of one (1) year of direct work experience in adult mental health case management.
• One (1) year of experience in the human service field.

Skills

• Ability to develop and implement individual treatment plans with knowledge of behavioral, clinical, and mental health interventions.
• Strong interpersonal, oral, and written communication skills to work as a team member, facilitate meetings, and report observations accurately.
• Ability to learn behavioral, clinical, and mental health care methods and follow oral and written instructions.

Benefits

• Quarterly Financial Bonus Program
• Tuition Advancement Program
• Health Insurance
• Dental/Vision Insurance
• 401(k) with company match
• Life Insurance
• Wellness programs
• Generous paid time off

Pay

$59,987.00 per year.