Scrum Master / Team Coach

About the role

Works as a servant leader and coach to enable teams to self-organize, self-manage and deliver on their goals by following Lean-Agile practices. Coaches the organization in maturing the SAFe/Agile practices at both the team and enterprise level. This Scrum Master will be capable of leading software development and product teams as well as experience with Kanban. This person will need to be an excellent communicator, above all else. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning.

Responsibilities

• Performs as a Scrum Master for 2-3 teams.
• Performs assessments at the team or train level.
• Leads, develops or improves internal training courses.
• Enables cross communication between agile teams by participating in, organizing, and facilitating the coach sync meetings.
• Maintains and creates relevant metrics to gauge team progress and drive improvements.
• Contributes to writing SM CoP yearly objectives.
• Demonstrates mastery of servant leadership (Facilitation, Coaching, Continuous Improvement).
• Focuses on improving team dynamics and performance.
• Helps the team manage interpersonal conflicts, challenges, and opportunities for growth.
• Escalates problems to management where necessary, but only after internal team processes have failed to resolve the issue; helps individuals and teams through personnel changes.
• Facilitates the scrum ceremonies, removes impediments, acts as a buffer for the team from all outside distractions, and ensures that scrum