Scrum Master

About the role

The Scrum Master is responsible for managing project teams to ensure successful delivery of technology solutions for Planet Fitness members, Franchisees, and Club Support Center team members. The Scrum Master efficiently and effectively plans and manages discreet, well-defined project initiatives from inception to completion. The Scrum Master also ensures teams are adhering to delivery processes and standards to drive a culture of quality, consistency, predictability, and reliability.

Responsibilities

• Manages project delivery teams focused on delivering technology solutions for Planet Fitness members, franchisees, and the Club Support Center.
• Facilitates daily stand-ups, iteration/sprint planning, sprint reviews, and iteration/sprint retrospectives.
• Guides teams in work estimation best practices and facilitates team estimation process.
• Collaborates with Product Management team to understand project scope, product features, and business priorities to ensure proper prioritization and execution of team backlog.
• Collaborates with Product Managers and Technology Leads to resolve problems and remove project roadblocks.
• Collaborates with PMO team to understand and adhere to portfolio and program management processes and support status reporting, risk and issue management, and communications processes for senior leadership.
• Communicates project delivery risks and trade-off considerations where and when appropriate.
• Proactively escalates risks, issues and blockers to leadership in a timely manner to minimize impact to delivery timelines.
• Maintains team and project management artifacts using the required tooling (e.g., Jira, Confluence, Smartsheet, etc.).
• Collaborates with PMO and Technology leadership on the team capabilities, skills, and staffing required for successful project delivery.
• Safeguards accurate time tracking by team members for budget management and tracking.
• Executes effective, accurate, appropriate, and timely communication to PMO, Product Management, and Technology leadership to ensure business outcomes and objectives are met.
• Provides content and input for project presentations and updates to management and other stakeholders where applicable.
• Instills a sense of urgency and mutual responsibility within project teams to achieve business goals and meet expected outcomes.
• Performs other duties as assigned.

Requirements

• Bachelor’s degree, or equivalent work experience
• 3+ years of experience as a Scrum Master or Project Manager leading a scrum/project delivery team responsible for delivering projects of low to moderate complexity in a rapidly changing, fast-paced environment
• CSM certification preferred, PMP certification a plus
• Consulting experience a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working in a franchisor/franchisee company environment a plus
• Experience working