Scribe/Medical Assistant

About the role

Aspire Dermatology, with twelve conveniently located offices throughout Rhode Island, is a highly professional provider of a full range of dermatology services from skin screenings and cosmetic procedures to Mohs surgery. The Scribe/Medical Assistant is a multi-functional role, providing clinical and administrative duties to ensure excellent quality of care to patients while reporting to the Office Supervisor.

Responsibilities

• Assist with daily tasks such as verifying patient information, recording medical history, confirming purpose of visit utilizing an iPad, data entry into EMR during patient visits, answering phones, confirming insurance information, and scheduling appointments.
• Assist with preparing patients for exams and procedures, preparing equipment and instruments by using proper sterilization techniques, and providing education to patients on pre- and post-operative care instructions.
• Clean and sanitize rooms, equipment, and instruments as needed.
• Maintain inventory and supplies for clinical areas.
• Answer triage and routine phone calls from patients, pharmacies, and referring providers.
• Maintain patient confidentiality and HIPAA compliance.
• Handle demographics, insurance verification, prior authorization and referrals, collecting deductibles, co-pays and co-insurance, balancing cash drawer, and reconciling end of day.
• Enter lab results, call patients, and answer patient calls regarding medications, prior authorizations, and lab results using EMR software.
• Apply skills interchangeably to all areas of medical practice and work with various computer programs effectively and efficiently, including Microsoft Office and Firefox/Chrome.
• Commute to all Aspire offices as needed and participate in a minimum of a four-office rotation.

Requirements

• Graduate of Medical Assisting Program, Medical Assistant Certification (CMA, RMA, CCMA, NCMA) OR 1 year's experience as a Medical Assistant.
• Knowledge of Medical Terminology/Anatomy preferred.
• Understanding of CPT/ICD 10 coding.
• Influenza vaccination is mandatory.
• Strong computer and customer service skills.
• Ability to type 40 WPM while remaining proficient in spelling and grammar (a typing test will be given).
• Reliable transportation is a must.
• Attention to detail and ability to utilize skills interchangeably to all areas of medical practice.
• Ability to understand and apply policies, procedures, and protocols.
• Ability to interact with patients, providers, supervisors, and peers in a professional manner.
• Ability to react calmly and effectively in emergency situations.

Physical Demands

The following is a non-exhaustive list of the physical demands of this position:

• Sit, stand (including prolonged standing), use hands to handle and feel, reach with hands and arms, walk (including prolonged walking), climb stairs and step stools, balance, push and pull heavy objects such as wheelchairs.
• Stoop, kneel, crouch, squat, crawl, twist, pinch, write, type, grip, speak, hear, and smell.
• Lift and move objects weighing up to 50 pounds.
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Provided that they would not cause the company undue hardship, Aspire Dermatology will provide reasonable accommodations to qualified employees with disabilities to enable them to perform the essential functions of their position.

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• AD&D insurance
• Paid time off
• Employee assistance program
• Employee discount
• Opportunities for advancement
• On-the-job training
• Scrubs will be provided

Pay

$20.00 - $24.00 per hour, based on education, certifications, and experience.

Schedule

Full Time, 40 hours per week, Monday through Friday, 8:00 am – 5:00 pm (or similar hours, must be flexible).