Scientist, Probe Design

Responsibilities

• Design made-to-order RNAscope probes for target sequences using proprietary software
• Answer technical inquiries related to design of target probes & submit New Probe Requests (NPR)
• Review NPR forms for accurate and efficient probe designs
• Utilize Linux command-line tools for sequence alignments (BLAST/BLAT), probe selection, specificity
• Provide probe product training and troubleshooting for Advanced Cell Diagnostics scientific probe product lines via phone and email
• Act as primary contact for customers regarding technical issues, as well as providing scientific consultation for research use only inquiries
• Collaborate with Commercial and Marketing teams to meet the needs of customers
• Ensure customer service excellence and guaranteed response times by actively monitoring SalesForce queue, inbox, phone calls, and ensuring all issues are resolved in a timely and comprehensive manner
• Contribute to ongoing new product development and introduction with R&D teams in a laboratory environment
• Contribute to the ongoing development of the Probe Design team's knowledgebase
• Present scientific and product updates to customers and internal teams

Qualifications

• PhD with 4+ years of research experience in molecular biology, bioinformatics computational biology or a closely related field
• In-depth knowledge of genes and sequences, RNA biology
• Familiarity with standard bioinformatics tools (Python, R, or equivalent), and a programming language (C/C++, Java)
• Experience in commonly used biological databases and bioinformatics software tools
• Ability to work within multi-disciplinary team of computational biologists, molecular biologists, imaging software scientists, biochemists and others
• Post-graduate experience with experimental design, cell and molecular techniques
• Must be very adept at diagnosing, troubleshooting and solving complex technical problems with a variety of biological assays
• Highly self-directed, conscientious, articulate, and possesses excellent presentation and teaching skills
• 2yr+ of experience in Biotech/Biopharma R&D
• 2yr+ of experience with Linux, Python, Perl or other programming languages
• 2yr+ of experience with next-generation sequencing platforms or sequencing tools (genomic/epigenomic/transcriptomic)
• Prior experience in probe design across multiple species
• Experience in biological sequence analysis tasks such as database searches and multiple sequence alignment tools
• Committed to total customer satisfaction with outstanding interpersonal skills and professionalism
• Customer-facing experience with a strong scientific capacity

Benefits

Competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.

We invest in our employees’ financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.

We empower our employees to develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.

We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.

We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.

We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

Bio-Techne is an E-Verify Employer in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.