Scientific Operations Engineer I

About the role

Members of Scientific Operations (SciOps) are responsible for providing on-site technical support to ensure the timely execution of experiments within the lab. This role requires dynamic problem-solving skills, combining scientific knowledge, troubleshooting prowess, and a willingness to engage with problems at all levels.

Responsibilities

• Apply critical thinking and problem-solving skills to address challenges encountered during experiment execution (software and instrumentation)
• Identify and resolve code bugs, software glitches, and equipment setup errors promptly and effectively
• Collaborate extensively with Scientific Development and Laboratory Operations teams to enhance the overall quality and performance of the cloud lab, fostering effective cross-functional teamwork
• Continuously develop and maintain a deep understanding of the Wolfram Language and its application in interfacing between customers and the physical laboratory
• Gain expertise in all experiments and instruments offered by Emerald, including familiarity with the associated software and hardware used in lab experiments

Requirements

• 5+ years of experience working in a GxP or Life Sciences environment
• Experience applying systemic troubleshooting methodologies to complex technical problems
• Able to work flexible, but non-traditional hours
• Data-driven individual with statistical analysis experience
• Willing and capable of learning computer programming
• Extensive experience in troubleshooting both experiments and complex experimentation
• Experience conducting a wide variety of different experiment types and excited to quickly develop expertise in a diverse array of new methods and instrumentation
• Enjoy building systems and automating processes
• Detail-oriented thinker who takes pride in precision and experimentation

Qualifications

• Deep understanding of the code at the interface between customers and the physical laboratory
• Trained with the Scientific Development team before advancing to Sci Ops

Skills

• Systemic troubleshooting methodologies
• Computer programming (no prior experience necessary, but a welcome bonus)
• Wolfram Language proficiency
• Expertise in all experiments and instruments offered by Emerald

Benefits

• Flexible work schedule
• Opportunity to work with cutting-edge technology and scientific research
• Continuous learning and development opportunities
• Collaborative and supportive team environment

Pay

Competitive salary commensurate with experience

Schedule

Flexible, but non-traditional hours

About ECL

The Emerald Cloud Laboratory (ECL) enables life scientists to move out of the lab and conduct research entirely from a computer. Stepping away from manual completion of experiments at the bench, scientists on the ECL leverage the remote, automated execution of all standard biology and chemistry experiments in Emerald’s industrial lab facilities, working within a software platform for all stages of research workflows, from experimental design to data analysis.