School Police / Student Resource Officer

About the role

The Indiana School for the Deaf (ISD) is seeking a School Police / Student Resource Officer to ensure the safety and security of the school community while delivering excellent customer service and maintaining a clean, welcoming environment for all guests.

Responsibilities

• Provide excellent customer service to the guests to ensure the safety of all visitors.
• Educate customers on all property regulations and use customer service techniques to gain voluntary compliance.
• Manage responsibilities for employee safety and security during shift change and during transport and deposits of revenue.
• Patrol and inspect the property to ensure the security and safety of buildings, grounds, patrons, and employees.
• Conduct routine safety inspections of grounds and facilities, which may include playgrounds, buildings, or equipment such as fire extinguishers, smoke detectors, etc.
• Respond to emergency situations on the property such as missing persons, accidents, first-aid emergencies, domestic disputes, and alcohol-related problems.
• Respond to non-emergency property disruptions.
• Resolve property complaints and obtain voluntary compliance from guests for minor rule violations and disputes.
• Complete any required documentation including accident reports, incidents reports, individual statements, and daily patrol reports.
• Perform routine labor and grounds maintenance duties such as mowing, weed eating, picking up brass, removing trash, etc.
• Act as a backup for sales of campsites, resale items, sales of annual and daily entrance permits.
• Absorb and respond to changes in the work environment and adapt to new technologies.

Requirements

• Ability to make critical decisions under stress and potentially administer first aid.
• Mastery of customer service techniques and exceed customer expectations.
• Ability to operate park radios and/or cell phones according to policy.
• Working knowledge of how to protect natural and cultural resources from misuse or damage.
• Working knowledge of the property’s safety programs.
• Basic knowledge of the unique natural and cultural resources located on the property.
• Ability to communicate with guests in a positive, professional, and helpful manner.
• Ability to perform a variety of routine tasks involving the care and maintenance of property buildings, grounds, utilities, vehicles, and equipment.
• Must be able to operate snowplow equipment, tractors with implements, and other similar construction equipment.
• Ability to manage multiple tasks at once and maintain effectiveness with little or no direct supervision.
• Ability to work irregular work schedules including weekends, evenings, and holidays.
• Ability to work outdoors in a variety of weather conditions.
• Able to perform essential functions with or without reasonable accommodation.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license.
• Minimum of two years of related experience.
• Completion of a law enforcement academy or equivalent training.
• Ability to pass a background check.
• Ability to pass a drug screening.

Skills

• Customer service skills.
• Problem-solving skills.
• First aid and CPR certification.
• Knowledge of Indiana laws and regulations.
• Ability to operate park radios and/or cell phones.
• Ability to manage multiple tasks simultaneously.
• Ability to work irregular work schedules.
• Ability to work outdoors in various weather conditions.

Benefits

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans.
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards.
• Health savings account, which includes bi-weekly state contribution.
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match.
• Two (2) fully-funded pension plan options.
• A robust, comprehensive program of leave policies covering a variety of employee needs.
• Group life insurance.
• Free Parking for most positions.
• Free LinkedIn Learning access.

Pay

The salary for this position traditionally starts at an annual salary of $31,668.00 but may be commensurate with education or work experience. Use our Compensation Calculator to view the total compensation package.

Schedule

This is a third-shift position. Work schedule will be determined by the supervisor.