School Certifying Official

About the role

Reporting to the Director of Veteran and Military Student Success Center (VaMSSC), the School Certifying Official is responsible for certifying benefit recipients to Veterans Affairs (VA) and providing support to military-affiliated students.

Responsibilities

• Serve as a School Certifying Official & maintain related annual training requirements.
• Comply with the Tennessee State Approving Agency’s policies and guidelines to maintain the College’s eligibility for GI Bill® benefits.
• Comply with mandated procedures from the VA and the Department of Defense Memorandum of Understanding.
• Manage administrative duties for the VaMSSC, including but not limited to records management, answering calls, processing mail, maintaining website and social media pages, and assisting walk-in clients.
• Initiate admissions and/or education benefit applications and any other related forms.
• Process administrative records and enter veterans’ information into appropriate computer systems; certify eligible students each semester and make changes weekly as needed.
• Promote the VaMSSC and related services on campus and within the community, including travel to local guard/reserve units.

Requirements

• Associate degree or higher from an accredited institution

Qualifications

• One (1) or more years of experience in higher education or Veterans services
• Experience working with VA educational benefits or military-affiliated student services.

Skills

• Technology Skills: MS Office skills, Word, Excel, Outlook; videoconferencing software; digital records management systems; general operating systems and data information systems
• Ability to work independently
• Ability to establish and maintain effective and cordial working relationships
• Knowledge of records management concepts and best practices
• Attention to detail, accuracy, and follow-through

Pay

$23,784 - $27,027 ($16.94 - $19.25 per hour), dependent on education and experience

Schedule

27 hours per week