School Based Dental Coordinator

About Primary Health Solutions

Mission: We meet people where they are and partner with them on their journey towards wellness.

Vision: The destination for servant leaders to provide comprehensive and exceptional care.

Values:

• Respect
• Innovation
• Stewardship
• Excellence

Role Summary

Under general supervision, the Dental Navigator coordinates access to school-based and mobile dental services, identifies and reduces barriers to oral healthcare, facilitates patient scheduling and follow-up, and serves as a liaison among patients, families, schools, community partners, and dental providers. The Dental Navigator supports preventive and restorative dental services by promoting oral health education, obtaining consents, coordinating mobile dental and school-based visits, and ensuring continuity of care.

Responsibilities

Mobile Dental Program Coordination

• Coordinates mobile dental unit schedules with schools, community organizations, and partner sites.
• Works to ensure that school-based consents and registrations are complete.
• Develops efficient patient flow processes to maximize provider productivity while minimizing disruption to school activities.
• Maintains communication with school administrators regarding schedules, student participation, and follow-up needs.
• Assists with tracking performance metrics, patient volumes, and program outcomes.

School-Based Dental Services

• Coordinates dental screenings and preventive dental programs within assigned schools.
• Works with school nurses and administrators to identify students with unmet dental needs.
• Tracks and manages consent forms for school-based dental services.
• Ensures timely follow-up for students requiring additional dental treatment.

Customer Service & Compliance

• Promotes positive interpersonal (customer) relationships with fellow employees, providers, patients, and school staff.
• Adheres to, complies with, and demonstrates support for the mission and values of Primary Health Solutions.
• Ensures confidentiality of patient information by creating and maintaining a secure and trusting environment; does not share information learned on the job except when necessary for job performance or to improve a patient’s care.
• Maintains regular and predictable attendance.
• Maintains pertinent databases.
• Performs all other duties and tasks as assigned.

Requirements

Education/Experience

• High School Diploma or GED.
• Typically requires at least one year of community involvement and/or working with clients, or an equivalent combination of education and experience.

Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.

Core Competencies

• Customer Service: Committed to increasing customer satisfaction, sets proper customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met.
• Communication: Understands and communicates effectively with others using a variety of contexts and formats, including writing, speaking, reading, listening, and interpersonal skills.
• Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.
• Quality: Attentive to detail and accuracy, committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
• Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.