Scholarship Process Improvement Coordinator

About the role

The Scholarship Process Improvement Coordinator supports the university’s scholarship and enrollment management efforts by leading process optimization and system coordination for UA Foundation–funded scholarships. This role works at the intersection of Financial Aid, the UA Foundation, OIT, and campus partners to ensure scholarship funds are awarded efficiently, equitably, and in alignment with donor intent and institutional priorities.

Responsibilities

• Oversee scholarship lifecycle management—from fund categorization and application configuration to awarding, disbursement, and quality assurance.
• Manage applicant pools, support scholarship committees, coordinate system testing and training, maintain Banner and scholarship platform accuracy, monitor acceptance and over award risks, and provide data-driven recommendations to improve award rates and reduce un-awardable funds.
• Play a key role in sustaining a scalable, compliant, and student-centered scholarship operation.

Requirements

• Highly organized, systems-oriented, and comfortable managing complex scholarship processes across multiple partners.
• Strong collaboration and communication skills, attention to detail, and the ability to translate fund agreements and enrollment priorities into accurate system configuration.
• A proactive, data-driven approach to identifying risks, improving processes, and supporting timely, equitable awarding is essential.

Qualifications

• Bachelor’s degree in a related field.

Skills

• Strong organizational and systems management skills.
• Excellent communication and collaboration abilities.
• Data analysis and risk management expertise.

Benefits

• Competitive salary and full employee benefits package.
• Retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental, and vision care coverage.
• Placement on the UA Staff Salary Schedule, Grade 79, based on education and experience.

Pay

$62,718 per year

Schedule

Full-time, term-funded position.