Jobs · Management · Massachusetts

Scheduling Supervisor

Keolis Commuter Services · Framingham, MA · 4 days ago
ManagementFull-time

Knowledge and Experience

5 + years dispatch experience in transportation required
5 + years of operational risk experience
3 + years supervisory experience required
Union environment experience preferred
Knowledge of adept, DCS, and streets preferred

Skills

  • Able to exercise good judgment and creativity in decision-making
  • Possess excellent communication, customer service and interpersonal skills
  • Ability to interpret and explain regulations and policies to others
  • Possess the temperament necessary for maintaining amiable relations with various levels of company personnel
  • Possess basic mathematical skills
  • Excellent time management skills with ability to prioritize
  • Must have high level of attention to details
  • Must have strong organizational skills and the ability to multi-task
  • Analysis and problem-solving skills
  • Strong Computer Skills (Microsoft Office)

Key Accountabilities

  • Aid dispatch in ensuring all Catch and Demand routes are covered
  • Work with the client on must fills and other coverage
  • Verify driver reported mileage against system generated
  • Verify and compute actual completed billable hours against estimated hours
  • Prepare and maintain weekly and monthly driver schedules
  • Review schedules for efficiency and compliance with the Collective Bargaining Agreement (CBA)
  • Assist with schedule changes and adjustments
  • Cookordinate operator assignments for special events requested by the client
  • Maintain scheduling records and documentation
  • Organize scheduling files and historical records
  • Cookordinate operator coverage for planned absences
  • Other duties as assigned

Physical Demands And Work Environment

  • Long periods (potentially exceeding 8 hours per day) of walking, standing, sitting, bending, pushing, pulling, climbing, lifting, balancing, stooping, twisting, squatting, handling materials, repetitive hand-wrist motions, and traversing uneven surfaces
  • Exposure to both extreme heat and cold
  • Exposure to loud noises, fumes, and airborne particles

Additional Statements

  • Drug screening: Pursuant to Department of Transportation regulations, employment for safety-sensitive positions will be contingent upon passing a pre-employment drug screen and a physical examination. Keolis maintains a drug-free workplace.
  • Employment will also be contingent upon completion of a background check consistent with applicable federal, state, and/or local laws.
  • Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the safest transportation company in the world.
  • Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of our operations on the communities where we operate.
  • EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, pregnancy status, genetic information, veteran status, gender identification, or any other status protected by applicable law.
  • If you require a reasonable accommodation to participate in the application or interview process, please contact KTA-HR@keolisna.com. Keolis does not sponsor visas for this position

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