Scheduling Specialist I - Orthopedic Surgery

About the Role

As a Scheduling Specialist I, you will create a positive patient experience by accurately and efficiently scheduling new and follow-up appointments for a busy Physical Therapy/Orthopedic department.

Responsibilities

• Books, coordinates, and reschedules patient appointments.
• Registers patients in Epic system.
• Verifies insurance of new and returning patients.
• Greets patients in clinic and answers questions.
• Schedules surgeries, outpatient appointments, and admissions as requested.
• Answers telephone and routes patient calls.
• Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
• Assists with preparation of agendas, materials, meetings, etc.
• Assembles patient charts for next day visits; updates profiles on patients.
• Interviews new patients via telephone prior to scheduling appointment.
• Calls patients to remind them of their appointments.
• Performs other job-related duties as assigned.

Requirements

• High school diploma or GED.
• No experience required.

Preferred Qualifications

• Bilingual in Spanish.

This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.