Scheduling Specialist

At Accra, our mission is to improve lives by providing individualized homecare services and support to people living at home. We foster an environment where every employee is respected, celebrated, and encouraged to bring their whole self to work.

About the role

The Scheduling Specialist’s main duty is to assist with scheduling required home visits on behalf of families who are receiving PCA services. The Scheduling Specialist will follow program guidelines, maintain professionalism when corresponding with clients, and assist the program with any administrative duties as they are assigned.

Requirements

• 1-year experience or more working with individuals with developmental and/or intellectual disabilities.
• Experience working with Waivered Services and or PCA is a plus.
• Bilingual in English/Spanish is a plus.
• Maintain positive communication with Families, and Coworkers.
• Advanced communication skills both written and oral; Spanish language fluency is a plus.
• Ability to organize and prioritize.
• Ability to handle numerous tasks simultaneously while maintaining strong attention to detail.
• Maintain a high standard of professional courtesy, flexibility, confidentiality while working in an office environment, independently and as a team member.
• Advanced skills in the use of office technology, including Microsoft Office Suite. Proficient in data entry/typing skills.

Benefits

• Work/Life Balance: Schedules designed to help you thrive.
• Generous PTO: Including an additional paid day dedicated to self-care and a separate paid day for community volunteering.
• Mental Health Support: Free wellbeing programs.
• Smart Financial Options: HSA & FSA plans to help you plan ahead.
• Secure Your Future: 401(k) retirement plan to invest in tomorrow.
• Comprehensive Benefits: Medical, dental, and vision coverage for full-time employees.
• Professional Development: Training and growth opportunities to advance your career.