Scheduling & Reservations Specialist – Online

About the role

The Scheduling & Reservations Specialist will manage online scheduling and reservations systems, ensuring smooth operations and customer satisfaction.

Responsibilities

• Manage and optimize online scheduling and reservation systems
• Handle customer inquiries and requests related to bookings
• Ensure system accuracy and timely updates
• Collaborate with other departments to resolve issues and improve processes

Requirements

• Bachelor's degree in Business Administration, Computer Science, or a related field
• 2+ years of experience in a similar role
• Strong proficiency in Microsoft Office Suite
• Excellent communication and problem-solving skills

Qualifications

• Experience with online booking systems and CRM software
• Knowledge of hospitality or event management preferred

Skills

• Technical aptitude with databases and programming languages
• Ability to work independently and under pressure
• Attention to detail and strong organizational skills

Benefits

• Flexible remote work option
• Competitive salary
• Professional development opportunities

Pay

Salary range: $50,000 - $70,000 annually

Schedule

Full-time position, 40 hours per week