Scheduling Representative

Role: Patient Access Scheduling Representative Responsibilities Serve as the first point of contact for patients, coordinating appointments across clinics and servicesAccurately collect, verify, and update patient information, insurance details, and authorizationsUtilize electronic scheduling and medical record systems effectivelyProvide compassionate, service-oriented support to patientsResolve scheduling issues promptly and efficientlyCollaborate with clinical and administrative teams to ensure timely access and a seamless patient experience Qualifications & Skills Strong communication and interpersonal skillsAttention to detail and accuracy in data entry and verificationProficiency with electronic health records and scheduling systemsAbility to work collaboratively in a team environmentCustomer service focus with a compassionate approach