Scheduling Provider Liaison - Veterans Evaluation Services

Requirements

The Scheduling Provider Liaison position requires a high school diploma or GED, at least 4 years of related experience, and at least 1 year of VES Scheduling, Diagnostic Scheduling, or Provider Development and Retention experience. Only US Citizens or Green Card holders are eligible.

• Build relationships with providers and office staff to facilitate smooth scheduling operations and increase time dedicated to VES exams.
• Analyze block reports to forecast future block time needs and identify areas where additional time is needed.
• Analyze AARP reports to determine potential opportunities to reduce timeliness by obtaining additional provider availability, travel opportunities, etc.
• Review provider utilization reports to ensure maximization of usage of the full provider network.
• Track provider travel assignments and associated incentive payments, ensuring bonus requests are accurately submitted and processed in a timely manner.
• Cook up travel logistics for audio providers, ensuring they have the necessary equipment and resources to support operational needs effectively.
• Report unresponsive providers to PRS and the Scheduling Supervisor and Regional Operations Director.
• Perform initial outreach to providers as soon as the provider announcement email is received, including introducing their scheduler and requesting PEP dates.
• Review provider report cards and take action to help new providers get released to open scheduling quickly.
• Cook up additional provider or per diem clinic coverage in the event of an unplanned reschedule of existing exam days.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or GED
• At least 4 years of related experience
• At least 1 year of VES Scheduling, Diagnostic Scheduling, or Provider Development and Retention experience

Benefits

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at applicantaccom@maximus.com .

Pay

Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Schedule

Remote work is required and must be conducted from the location specified at the time of hire. Travel is NOT permitted, and you are required to remain at your designated home location for all work activities.