Scheduling Manager

About the role

We are seeking an experienced and highly organized Scheduling Manager to join a dynamic operations team. This is a pivotal role responsible for overseeing all scheduling functions, ensuring optimal workforce coverage, and driving operational efficiency across departments.

Responsibilities

• Develop, manage, and continuously improve scheduling systems and processes to meet operational demands
• Coordinate and maintain staff schedules across multiple departments or locations, ensuring adequate coverage at all times
• Analyze workforce data, forecast scheduling needs, and proactively address gaps or conflicts
• Serve as the primary point of contact for scheduling-related inquiries from staff and management
• Collaborate with department leaders to align scheduling with production targets, service levels, and business priorities
• Maintain accurate records in scheduling software and monitor attendance, time-off requests, and schedule changes
• Lead and mentor scheduling staff, providing guidance, training, and performance feedback
• Identify opportunities for process improvement and implement solutions to increase scheduling efficiency
• Generate scheduling reports and present findings and recommendations to senior leadership
• Ensure compliance with relevant labor regulations, company policies, and collective bargaining agreements where applicable

Requirements

• Bachelor's degree in Business Administration, Operations Management, Human Resources, or a related field — or equivalent professional experience
• Demonstrated experience in a scheduling, workforce management, or operations supervisory role
• Proficiency with scheduling software and workforce management platforms (e.g., Kronos, UKG, When I Work, or similar)
• Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions
• Excellent communication and interpersonal skills, with the ability to work effectively across all levels of the organization
• Proven ability to manage competing priorities and perform well under pressure in a fast-paced environment
• High attention to detail and a commitment to accuracy in record-keeping and reporting
• Proficiency in Microsoft Office Suite, including Excel for data analysis and reporting

Benefits

Base Salary: $60,000 - $70,000 per year (commensurate with experience)
Comprehensive Benefits Package: 401k, Health, Dental, Vision, Disability

Pay

Base Salary: $60,000 - $70,000 per year (commensurate with experience)

Schedule

N/A