Scheduling Manager

At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are, working alongside them to provide person-centered supports that allow people to live independently as possible. You’ll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs. With services nationwide, our team is united by a shared commitment to making a real difference—one person, one voice, one choice at a time.

About the role

The Scheduling Manager is responsible for scheduling Direct Support Professionals (DSPs) for assigned front-line leaders. This includes creating schedules, contacting employees about their schedule, answering questions from employees regarding their schedules, and managing shift changes. This position will interact with payroll as necessary about timecards, manage and maintain schedules by filling open shifts, and coordinate schedules to increase or decrease staffing as needed. Additional duties include reviewing and editing employee timecards, working closely with the payroll department each pay period, supervising employees, and creating reports of approved schedules to ensure locations are properly staffed.

Responsibilities

• Create and manage schedules for DSPs
• Contact employees regarding their schedules and answer related questions
• Manage shift changes and fill open shifts
• Coordinate staffing levels (increase or decrease as necessary)
• Review and edit employee timecards
• Work closely with the payroll department each pay period
• Supervise employees
• Create reports of approved schedules to ensure proper staffing at locations
• Interact with payroll regarding timecards

Requirements

• High school diploma or GED certificate
• Minimum of 2 years of experience coordinating employee schedules
• Combination of education and experience may be considered in lieu of years of experience
• Excellent written and verbal communication skills
• Strong computer skills to work in multiple systems, including but not limited to Microsoft Outlook, Kronos, Excel, Word, and PowerPoint
• Excellent organizational, time management, and decision-making skills to set priorities and meet timelines
• Ability to accurately process information with confidence, flexibility, initiative, and self-directedness
• Ability to maturely handle unexpected demands and incidents
• Excellent communication and interpersonal skills to work with all levels within the organization

Benefits

• Medical, Vision, and Dental Insurance for full-time employees
• Supplemental Insurance
• Flex Spending and HSA Accounts for full-time employees
• Pet Insurance
• Life Insurance for full-time employees
• 401 K plan with up to 3% employer match after one year of service
• Paid Time Off (PTO) for eligible employees
• PTO Donation
• Growth and Development Opportunities
• Employee Referral Program
• Employee Assistance Program
• National Brand Discounts
• Tapcheck: access to 50% of your pay before payday
• Paid training and orientation

Pay

Starting salary: $45,000